Myrtle Beach Resort by Beach Vacations

The oceanview

Covers were dirty, the mattress on the bunk bed was disgusting. There was a dirt spot on the couch as well. If the beds/bedding were clean and nice I would definitely stay there in the future.

Condo was cute. We arrived late at night, so the office was closed. However, the bedspread was dirty, There was garbage underneath of the coffee table, coffee cup stains on the dresser in the bedroom, hair on the bathroom floor. We had to go to the office the next day to pay the remainder that we owed since we arrived late. I took pictures show the office lady, she wrote it all down. We received a new bedspread, the coffe marks cleaned. We still got charged for cleaning services, plus 100 deposit. It certainly wasn’t Covid cleaned as as stated. Will stay somewhere else on our next trip.

I was never able to get into the property. The itinerary said the front desk was open until 7 pm, that was incorrect. They closed at 5 Pmi died we got there at 5:30. The itinerary said if it’s after hours, go to the security shack to check in (20 minute drive away). We were turned away there, as they didn’t do check ins there. We had to drive 20 minutes back, to the office, and try the lock box. We called the number posted on the door and followed the directions for the lock box, it won’t open (found out that they had the wrong code on the recording) We called multiple times, trying to speak to someone (reservations line was supposed to be manned until 11 pm and it was only 7pm) and never got to talk to someone. Finally, we booked another place and left. I called the following morning and was basically told to talk to Expedia for my refund. Expedia contacted the property manager and I have not heard anything back. It has been 6 days. Maybe the place was amazing, we don’t know. What we do know is there is a lack of customer service or they just don’t care. Either way, we would not recommend this property management group to anyone.

The place was a little dated and needed some love! The spare sheets were not clean so we couldn’t use them! At no point did they say the indoor pools would be closed and that’s something we looked forward to! We knew the outdoor pools would be because of the time we made the reservation! It was upsetting to find out later. The view from the balcony was amazing and the check in person was great!

Best experience ever!! Loved everything!!! We had a great family trip!!

The 2 bedroom unit that we were in was absolutely disgusting! Rugs were sticky from previous guests and clearly not washed or even swept recently. The unit was dated, needs to be remodeled and painted and is cluttered. Rusted patio chairs, no lid on kitchen trash can and my husband even killed a roach in the silverware drawer. Definitely not a 3 star, a 2 star at the most. Check in office is 10 miles away and a great inconvenience. The building is next to the beach and the only saving grace of this place.

Very clean.. very pleased with my stay! We will definitely be staying here next time !

Six summers straight...looking forward to many, many more.

The location of the property is great, right near the beach, which was beautiful! Our building (building A) appeared to be older and wi-fi was not good, in fact, it hardly ever worked. Additionally, the cold water spout in one of the bathrooms had to be rigged each time someone took a shower to ensure it worked. The TVs were hard to figure out and it took my 15 year old going through a bunch of technical steps to even get the regular channels to work. We asked for extra pillows on the first night and did find them in our condo the next day but were left without pillow cases. The lamps in the bedrooms didn't work and needed new light bulbs. All of these little things were annoyances that should have been easy to fix. It was hard to reach anyone to help. The main pool by our building was closed the whole time as were all of the hot tubs, presumably because of COVID, but no one seemed to know why when we asked. The basketball court and park were also locked with no explanation. There was a family campground next door that had beach access and my boys were able to play basketball there with no problem. I also was not a fan of having to drive 15 minutes away to drop off the keys on the day we had to leave for the airport. No one on site could take them. However, the main outdoor pool that was open was nice but only open until 6pm. The beach restaurant was great and we loved going to Karaoke each night.