Hilton Garden Inn Clarksville

All hotels put a spare roll of toilet paper in the bathroom. We had NONE. Even the existing roll was bare. Not a good thing!!!!!!!!!!!!!!!!!!

I had to change rooms twice because there was a strong smell of cigarette smoke in two rooms.

Very nice staff easy to work with even at Breakfast there Megan the Host/waitress very friendly and helpful...

I waited behind a customer who hadn’t received notice of a change and it took an hr to resolve just to be seen at another counter. I waited when there were three ppl working the counte just to be seen at a different register. Then I didn’t get my king bed I had to take a dbl queen instead. Horrible service. I mean they literally made me wait and I was patient thinking it was just one register and then after they say, “ she will get you at the other register.” What!?!

The bed was comfortable

The room did not get cleaned after asking numerous times.

The staff was wonderful. The hotel needs a little TLC in decor and bathroom, but overall decent place for cost. Would stay again.

I loved EVERYTHING, but the bed. It was SOOOOOO hard, and we woke up in tons of pain. We even debated just going home because of the bed. We had a whirlpool tub that was such a great thing to take some aches away, but that mattress needs replacement! Plus, that bed frame sticks out and we ran into the corners repeatedly.

Expensive, not good breakfast. No coffee in room. No caps to drink water in room.

The girls at the front desk were very nice, even though it felt like the air conditioning was not working in the Lobby. It was hot and humid outside as well as in the Lobby. My room was cool and clean. I felt sorry for all those in the Lobby. The little old man mopping the floors had his entire shirt soaked through. Gotta love the staff that will keep on working regardless of the situation.

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