Hotel Park Villa

Great, bit older hotel in great area. Quiet aware from main traffic.

Matrass was bit hard.

The location

The A/C was making a lot noise and the shower was hard to have hot water because the temperature was changing a lot , .

An excellent place to stay, well located with many options for the experienced travelers.

La estancia fue buena. Una sola queja es que el baño no tiene mosquitero y los mosquitos entraron al cuarto y nos picaron terriblemente.

Comfortable , clean and excellent staff especially at the reception desk - we appreciated your help

Nice and close to Chapultepec Park and it's many attractions. Easy to get a cab or Uber if you don;t want to walk. Felt safe and clean in the area. Staff was helpful and friendly, but GUEST'S should know a little Spanish to help in communication.

This is an older style hotel which is reflected in it rooms.so don't expect bright new modern fittings. Our room was quite dark, the carpet was worn, the bathroom & toilet small but functional and there was only one socket, which in this electronic age is a little tricky. We did view other rooms and they were larger and had more Sockets. Being on the upper floor gives the opportunity to leave your door open to let in light. Unfortunately we found the bed was so hard my partner, who has back problems was unable to tolerate it and we had to relocate hotels. However, the staff were wonderful and so accomadating in trying to resolve the situation. We can't express our gratitude enough to Fabiola who dealt with the situation for us. We were sorry to have to leave, as the hotel has a beautiful garden and is in a quiet location ( very unusual for M city) but walkable to restaurants, the park and other areas. The restaurant was very good, the staff really nice. Don't let our situation put you off. If you are looking for a more traditional place to stay without all the modern stuff and don't have bad backs this is a really nice environment to relax in.