Grand Palladium Jamaica Resort & Spa All Inclusive

The people of Jamaica are resilient and warm. After a rough year, we really needed some R&R and GPJ delivered. While there were a few hiccups, the staff try really hard to make sure you have an enjoyable stay. Highlights include the Indian a la carte (EVERYTHING was delicious), lobster at the buffet and the passion fruit danish at the cafe. The resort and beach are secluded. No foot traffic walking by means the location is secure and no one is selling you things. If you are going to Jamaica and are able, they still need supplies (school supplies, feminine hygiene etc), Carine at the front desk make distributing these things very easy. Thank you GPJ.

Just want to say how amazing all of the staff were here. They made us feel so welcome and the kids club, wow, my daughter Ariella never wanted to leave them. Huge thankyou to all of the staff Tashee and Shaquana and the rest!! You were incredible and all of the activities, especially building confidence for them to perform on stage - highlight of our daughter’s holiday. We were so proud of her. The pools are fabulous and we really enjoyed our stay. Big thank you. Adele, Dan and Ariella xx

We had a vacation scheduled to this resort for November 2025. The hurricane in Jamaica hit and we canceled the vacation weeks before our scheduled dates, obviously because of the hurricane. We were told upon cancellation that we would be refunded our deposit. It has been two months since and we still have not been refunded our deposit. We have called every number we can find and all they do is to tell us to email all these different emails. We have emailed multiple people and nobody seems to be able to process our refund. This would be understandable if the head of financials for this hotel group was located in Jamaica and they were still recovering from the hurricane however, the head of this group is located in Spain and therefore has no excuse. We will not be booking with them again as customer service is super hard to work with

Firstly we had to be changed rooms from the lady Hamilton side which was sad but the room we went to was nice but without a sea view but apart from this my experience was amazing enjoyed the trip the whole way through mabye more evening acts would be nice for adults

The hotel was amazing especially considering the hurricane! Staff were friendly! The buffet food was great and the restaurants were even better!

Had a very relaxing trip honestly almost nothing to complain about, food was better than most resorts rooms were great would go back

We loved the resort—and the staff at the gym (SILVERA and RICHARD) were awesome. Great food, great facilities, great service! Thanks for everything!

I liked how well kept the lawns were and no area seemed overcrowded, they were on time with food periods and ran over their cut off times. They had golf carts to bring you to the main points and I think you could call to request a shuttle if you wanted. The pool was huge and sectioned so you could be by yourself and drinks were strong. Most restaurants were on the same stretch so you didn’t have to be searching everywhere to find it and if they were far again you could get a shuttle to go there

The tv didnt have streaming apps and really restricted access and was in Spanish, some staff were too friendly and created uncomfortable situations and one waitress caused us to leave dinner earlier with her weird energy we no longer wanted her to serve us. Restocking was a hassle to happen for the mini bar in the room had to be constantly calling. I hate that room Service came at a cost at an all inclusive hotel I believe time limits would be better than adding more charges food was hit or miss but wouldnt say mostly miss tbh just wanted more consistency

No more vegan options if you are vegan. Not clean food and variety is not good. Cleanliness at the food area is bad.