Hôtel Ténéré

Hôtel well past its glory days, but staff very friendly and helpful. Excellent WiFi!

This hotel deserves a 5* review because of the amazing staff and the extraordinary lengths they go to make their guests happy. Today as I was sitting on the plane about to depart Niamey, I noticed the flight attendant walking the aisles asking everyone if the pair of glasses in her hand belonged to any passenger. I stop her and discover that she has a pair of my reading glasses with a note attached with my hotel room number. Turns out I had left the glasses in my room and one of the hotel staff drove to the airport and ensured that they found their way onto my flight! This is incredible kindness and service and would NEVER happen in my home country of Canada, Kudos to the staff at Hotel Tenere. If you are also wondering, AC worked well in my room and the sheets were very clean. Merci, Merci Merci

Visited in October 2019, stayed two nights. Hotel is clean with good security, close to the Grand Marches. Service is good, people very helpful, hotel being old need maintenance and upgrade. On arrival very first night we found cockroaches roaming around in the room, on request for spraying the room, it was spread and cleaned again and we did not see any more cockroaches. Overall hotel is fine for the price.

The staff was very good, rooms are clean and the reception is warm. Things to be improved:, there are some havy works in the building, even at night till 4 oclock morning. Construction dust in corridors whole day. Only 3 menu available in the restaurant. The room TV did not work well.

Navette pas la. Environnement très sale

This hotel is AWFUL. The sheets on the bed were dirty, there was no towel in the bathroom when I arrived and the light in the bathroom didn’t work. I arrived a 4am so had to stay but left the next day. Other guests also checked out early.

I will never again stay at this hotel. Where do I start? The bed was like cardboard even though there was a mattress, it felt as if one was sleeping on a bare floor. Water was leaking on top of the dresser. They finally change our room to the worse room. Pillows were disgustingly dirty, air condition wasn't working. BY changing our room due to bad maintenance of their fault, they increased the rate of the room. It took us almost two hours despiting the new charges on our departure night we almost missed our flight. Please, please "DO NOT STAY at this TENERE HOTEL"

mauvaise. La chambre n'avait même pas de fenêtre! petite fenêtre vers la salle de bain. Très désagréable et inconfortable. Carte intéressante au restaurant mais en réalité, viande de boeuf légumes. C'est tout. La localisation sur votre site n'est pas correcte. L'hôtel est plus loin du centre ville. Cet hôtel n'est simplement pas à recommander. Tout au plus un hotel "pour routards", mais avec des prix trop élevés pour ça.

We stayed in the Castle Harbour Hotel/ Apartments . It was excellent and very friendly . The amenities were first class and would highly recommended to everyone. The apartment was fitted out with everything that we needed . Thanks

Tenere Hotel is close by to the Airport, hence a very convenient place to stay for business travellers. The hotel is huge and spacious with swimming pool, restaurant, etc. The basic amenities are good. The Wi-fi connection is not as strong and depending on the room location, one may have to come close to the door, outer wall to get a decent Wi-fi connection. Food options are almost zero for vegetarian food. Staff is good and helpful.