Wenjin Hotel

It's a great hotel with awesome location. Very clean and the room is spacious.

The stay was great. Close to THU.

Near subway. Restaurants offer great food at reasonable prices.

Arrived very late for check in, about 1 am. No record of my Expedia reservation. Desk staff would not call Expedia, so I made a series of calls to Expedia with bad connections. On my 4th try, the Expedia CS was very helpful and bore with the 30+ minute ordeal of faxing the reservation to the hotel... which it turned out they had! I had the distinct impression that the hotel staff did not fully understand their jobs. It should not take 45 minutes to check in and when there is a reservation problem, the hotel should make the call(s), not the guest.

The rooms are decent and clean but the hotel staff is incompetent, rude and lazy. They don't ever smile. Furthermore, you cannot sit anywhere in the lobby without being approached by a staffer who requires you to purchase a severely overpriced drink or coffee.

I was at a conference at Tsinghua University, which is right next door. If one has business in the area then this is a great hotel. The service was great and the room was roomy and clean. This hotel, however, is not convenient for accessing the tourist attractions downtown (45-60 minutes by subway or 30-40 minutes by taxi).

Outstanding hotel in a nice area.

I am satisfied with the hotel facilities, room cleaniness and comfort. However, you need to call taxi by yourself, the receptionist always showed you a face with little smile...

The hotel is kind of old. may be it's because things are not maintained well. It will not be a 5-star hotel in international standard.

Worst hotel ever. The so called 5-star can be at most rated 2-star in US. The air conditioning is not automatic, meaning that the temperature is not adjustable and one has to turn it off if its too hot! Other things are sub-par as well, e.g., the shower door will not close fully, the caulking is faulty, and the room is tiny. The breakfast is not as good as other hotels either.