Hotel Hacienda Don Juan

Quirky place with charm, but no heating in rooms and not in a nice neighborhood. Far from the centre of St Christobal. Would not go there in the winter months again. Ended up leaving early.

Nice place overall, far from town but we wanted that. For the cheap rates, they give you rooms in the old house which is charming but colder (and they can't light warming fires anymore due to a new law).

the best of the best

Good stuff, excellent service and great location. I really enjoyed it!

It was different in a beautiful way. Nice service with a restaurant where you get visited by chickens and a peacock!.I would come back any time.

A nice, old hacienda with lovely courtyards BUT we were very disappointed with the staff services and the noise level from the adjacent rooms was very bothersome. Additionally, we were asked to not park our car in their secure parking area the final three nights due to a special event which they were preparing for during that time; this caused an extra walking to the neighboring parking area during that time.

What a beautiful old hotel with spacious rooms and great grounds. The pictures on the site are quite accurate. It was perfectly clean and the helpfulness of the staff was perfect. The day clerk speaks perfect English and at night he works in the restaurant to that is helpful. I read some reviews that panned the location as being in an "industrial" area. This is not in the city center but on a main - but not really busy - street about a mile from the city center. We walked it in about 30 minutes, but the cabs are cheap and the really cheap mini-buses go by every 10 minutes or so. I would call the area commercial as there are many shops and restaurants in the area. However, the concept of zoning is not that well regarded in Mexico, so the reality is the neighborhood is much like other Mexican city neighborhoods - very mixed. It is a great hotel if you are driving as they have free parking on the grounds. There is a high wall that separates the hotel from the street and this really makes you feel like you are in another world. I loved the peacocks!

You can imagine my excitement when I found this hotel listed for only $40 USD accompanied by glowing reviews! I thought maybe the price was cheap because this hacienda was far enough from the city center that most people that don't want to go for a 3+ km hike before dinner will want to take a taxi to / from town. (You don't need to, however, as there are plenty of stores, restaurants and bars within walking distance... and because the hotel is not in the city center, the experience feels more authentic as there were few tourists.) That said, although the grounds are beautiful / very interesting and the hotel staff were friendly (note only one spoke English), I mostly judge a hotel by the comfort of the rooms... and primarily whether I can sleep at night! My main complaint is this hotel is REALLY cold at night and although there are fireplaces in the rooms, they don't work. (The hotel staff did provide me with a small heater but it took forever to heat up the room and it was still too cold.) Also, I was a annoyed that the restaurant staff tried to charge me for breakfast even though it was supposedly included. Rather than pay I complained at the front desk, at which point I was given a breakfast ticket (why not give it to me at check-in)? Worse, after all the hassle, all I got for "free" was coffee, juice, a small plate of fruit and lots of dry cake... everything else - including eggs, sausage and the milk for my coffee - cost extra!

Everything es perfect here. The hotel is not at a walking distance to downtown, but a taxi will charge you les than 3 dollars to get there. The place is unique, and everybody is friendly!!

This hotel transports you to the past. This hacienda offers beautiful clean and comfy rooms and the staff is incredibly friendly and always willing to go beyond their normal duties. Although not located in the City's center, the taxi costs $2.50 and takes 10 min to take you there. Worth the cost! You'll sleep and rest unlike staying center (bunch of bars and noisy plazas).