Hotel Hacienda Don Juan

We just went for one night and that was enough. Free Internet means go to the lobby. It´s old and worn out. Haciendas are old places but that doesn´t mean to you need to stay in old and worn out room. Breakfast is not included and not worth to go for.

The hotel is a beautiful almost museum like place with spacious grounds and peacocks. But the room was cold and no one offered to put a fire in the wood burning stove to warm it, the bathroom light is on a motion detector that kept turning off at very inconvenient times and there were very noisy neighbors who shouted a conversation all night.

Very nice concept - old hacienda made into a hotel outside of busy and packed San Cristobal center. Service was more than excellent - we could choose our room, offered extra blankets and towels, even given a welcome drink and fresh flowers in the room. Downside is the location (not much to explore on foot) and be prepared for cold practically at any time of the year (get extra blankets, use the fireplace, wait for the hot water in shower, etc.). Though it's very close to the highway that takes you further to Grutas de Rancho Nuevo, Comitán and other places outside of San Cristobal, for us it was a perfect location for the last night in San Cristobal, gardens are wonderful, all the hotel looks like centuries old and the great service is more than wonderful.

Overall, we were very pleased. Staff was pleasant. Fire in the fireplace in the restaurant was a nice touch.

The place is beautiful and not expensive, very clean and the people treats you very nice, they make their own coffee so it is delicious. I highly recommend this place

We would never recommend this hotel to anyone visiting San Cristobal. It was far away from the city center and was very definitely in an undesirable neighborhood. The walls were the least soundproof walls that we have encountered at any hotel and we have traveled extensively. It was a very disappointing experience.

Even though the Hotel was a bit far from the Centro it was the perfect place. Peaceful and away from noise. The staff was nice and the food was great.

This hotel has way to many saints and weird things everywhere. Did not like. Food in my opinion is bad. And there is nothing for the kids to do. Sound travels a lot, so its a rude awakening EVERY morning. Rooms are cold. NOT for me. Did not like.

Sorry. Did not like. The positive things: Hotel LOOKS beautiful from the outside yes, its all very antique and almost from another time. The have peacocks walking around, looks cool. That's about it. The Negative thing: The have saints and crosses everywhere!! every single room & every single spot has some religious thing. Made me SUPER uncomfortable. The rooms are super cold. Hot water takes a long time to come in. Beds are hard. Food is mediocre. The peacocks are squawking at 7am in the morning. Sound travels a lot between the walls and halls so you hear EVERYTHING! NOTHING for the kids to do. Did not like at all. Never again!

One of the most expensive rooms on long trip from U.S. to Guatemala and back. Wish someone had warned us that the hotel was having a New Year's Eve party with fireworks and live band until 3:00 in the morning. We drove over 9 hours and had to get up early to drive 9 more the next day. Wanted a good night's sleep but did not get it. Beds were nearly as hard as concrete. The property is historic probably at least 200 years old. Lovely but lacking in comfort. It was cold and there is no source for heat in the room. Windows had gaps around the frames. Front desk solution was to give us an extra blanket. On the positive side, there was plenty of hot water for a shower. But the towels were stiff and rough. Bathroom amenities were very institutional. Bathroom shower stall was moldy. The loud music kept us awake until 3am.