Playa Panamá, Carrilo, Sardinal, Sardinal, Guanacaste, Sardinal, CR
Beachfront location
Relaxing amenities
Convenient services
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Its nice up on the hill but secluded, they had NO fresh water. NO AC , and the restaurant was closed so NO food. The nearest place was a $ 50 usd ride away . AND they double charged us.
This property is in really bad condition. Expedia shouldn’t have listed. Broken furniture, dirty and is in really bad conditions
El servicio al cliente, pésimo, no le dan importancia al cliente y sus necesidades Las puertas de vidrio sin seguridad se puedes abrir desde afuera. Llegamos y el lugar no tenía electricidad Duran demasiado en contestar los mensajes y para solucionar problemas del hotel. No se los recomiendo Se pueden encontrar mejores lugares
Great location, they appear to be trying to fix the place up. But the room was far from acceptable. It appears no one has cleaned the rooms in months. Upon arrival we were missing towels for the bathroom, and it was odd that they left the key just hanging in the lock for us to just "let ourselves in". I thought my 11 y.o. daughter was exaggerating when she told me it looked like a scary movie in the bathroom. She would not shower without my wife right outside the door. And to my dismay, she was right on. The soap scum and mold in the shower was unacceptable. Then to find out it was a cold shower because she didn't have any hot water. It didn't appear to have been swept in weeks with all of the bugs and dust under the bed. These are the big items of my nit picking. The small items, beach access? Kind of. It is shared with the hotel next door that you have to cross a trench to get to. Sliding glass door to the balcony didn't lock. This place has some very serious potential, and I did see people working to fix it up. Just would have been nice to know these things before we were there.
Relaxing
Rooms need a major update. Dripping faucets, knobs not functioning, noisy appliances, stained commode, tub stained and chipped glazing.
Never heard from the property on late check in procedures and did not take the risk of driving an hour to get there. Will be seeking a refund.
The space and the people working there !
Could be a really nice place. Needs some lights for night time. Needs some TLC. Decently clean but not resort quality clean.
First, there is no entrance sign for this property, it took us about 15 minutes to figure out. Road to the unit is all one way, narrow & tight parking space. The reception area was so primitive. The unit we got was in bad shape: bed not comfy, bedsheets were old and torn, chairs & sofa looked dirty, shower tub and glass door had all dirty stain and mold, a few wall tiles were missing, air conditioning dripped water on floor all night and we had to be careful walking around in the room, couldn't open safe & staff wouldn't provide master code to open, lock on patio door were broken. We felt so unsafe and uncomfortable the whole night and we felt being cheated by the pictures and descriptions posted on Expedia. That was the worst stay in my life. I would not stay there even if that was free of charge. That place needs a big renovation or they just need to shut down the business.
