Grand Hastings

The gentleman who checked me in was lovely. The room was adequate. I'm sure this place was quite something in its day but it felt like it had not been updated in quite some time. The room had a lingering scent of damp, as did the lounge. The carpet in the room was worn and likely needed a deep cleaning (hence, the lingering scent). The location was fine, though my 'partial sea-view' room did not really have a sea view unless you count standing in the doorway to the en suite bathroom and look out the window at a severe angle.

The manager firstly put phone down on me when I was calling regarding where to park, he insisted I rind door bell instead of him popping his head out as unless there is parking outside you could have a long walk!! Then the hotel exterior is now grey not yellow so I called to ensure this was the correct property and the manager spoke as if I should know this.. then we went in and the hallway is dated with a musty smell, I asked if rooms were like this and he said if I decided I did not want to stay that would be fine, so me and my 6 year old son were immediately put off. We asked to view room before we checked in, the room was very small and just ok for 1 night but at top of hotel a lot of stairs to be carrying bags too. Then the beds- literally like sleeping on cardboard. Terrible night sleep, noise from main road horrendous and the absolute worst was that we were to top room very high up to find the window did not have a child lock.. we were up and out of there as quick as possible after no sleep and the overflow on the loo also needed fixing.

This is a very basic place to stay, clean, friendly staff, but needs lots of updating, value for money but wouldn't stay again

It was okay. The beds were alright, the room was alright, nothing that makes you get excited to stay as you enter the room. Took a long time to just to sign in and get a key to the room. My security pin was asked for which it shouldn’t be as it’s prepaid and therefore no concern to the owner.

Hotelier very friendly and helpful. Accommodation was clean and appropriate room size for price; but dated and tired looking. Could do with new bed linen and towels.

Basic facilities but quite adequate for one night. Nice and clean with a friendly welcome.

No sound proofing between rooms

Not quite what we expected. Older property that was very tight to move around. The room was smaller than all but one cruise ship cabin, same with the bathroom. On the plus side, Peter, the manager/owner (?) was very friendly, chatty and went out of his way to book a very nearby restaurant after we checked in. And it was excellent. We also had issues finding the property even thought we were using Apple Maps and an onboard GPS to guide us.

Got as far as reception, looked very drab. Ask where the parking was, told on the street, couldn't find a space anywhere, so came home.

Peter the owner was worse than basil at faulty towers. I have pictures of bed with a board underneath lumpy mattress. The bed side table was something out of the 60s and coming apart. Had to get dressed in the middle of the night as kept ringing the reception as no heating and the message said send a fax. When I was leaving with a recently broken hip and a scar the was leaking through the dressing. Peter decided to come into the lounge area and accused me of soiling his bed by waving sheet at me. never have i had such an awful time in a time i was in pain and ill. Travelodge treated me better.