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9.4 / 10 Guest Rating

Pier House

Harbour Front, Charlestown, St Austell, England, PL25 3NJ, St Austell, GB

Pier House - main view

About the Property

Breathtaking Views & Modern Amenities
Take in stunning views from the terrace and stay connected with complimentary wireless internet access.

Dining & Relaxation Options
Enjoy the convenience of dining at the on-site restaurant or order in with room service. Unwind with a drink at the bar/lounge after a fulfilling day.

Convenient Location & Nearby Attractions
Explore the historical district of St Austell with a stay at Pier House, located within a short distance from attractions like Charlestown Harbour and other scenic beaches.

Indulge in comfort and convenience at Pier House for an unforgettable getaway in St Austell.

Facilities & Amenities

Health or beauty spa nearby
Hardwood flooring in public areas
Free WiFi
Terrace
Street parking
Wheelchair accessible
Outdoor furniture
Front desk (limited hours)
Smoke-free property
Health or beauty spa nearby

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional170 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the delicious food.

Categories

Cleanliness9.2
Service9.7
Location9.2
Room Quality9.6
Amenities9.2
Value for Money9.1
Food and Beverage9.7
Overall Experience9.6

Select topics to read reviews

7
798deanfLISKEARD, CORNWALL, ENGLAND
Verified booking
Family
Standard Room
Stayed in Jan 5, 2026

"Inconsistency of size and portions"

6.0

Out of the five breakfasts that we ordered two of my party were not happy with their breakfast. Scrambled egg and smoked salmon with a very small.on a piece of toast and the size of the portion compared to a person on another table was disappointing. poached egg with crushed avocado on sour bread, toast was disappointing. smallest piece of sourdough I’ve ever seen.

Helpful?
R
roza865
Verified booking
Couples
Standard Room
Stayed in Dec 8, 2025

"Eating at The Pier House"

10.0

We had a meal at the restaurant on two nights last week. The food, service and atmosphere were all equally excellent. Can't recommend enough!

Helpful?
F
Flyer436456
Verified booking
Couples
Standard Room
Stayed in Dec 2, 2025

"Lovely break."

10.0

Great hotel, fabulous room and wonderful staff. We had a great stay, the food was top notch and the attention to detail in the hotel was second to none. We visited Eden and the St Austell Brewery during our stay, we were able to catch a bus to the latter which was very handy!

Helpful?
P
P3543RHsamuelt
Verified booking
Couples
Standard Room
Stayed in Nov 19, 2025

"Amazing atmosphere, food and staff."

10.0

Popped in for a meal with my partner and had a great experience. The food was great and the service was even better. Highly recommend

Helpful?
P
PeterwbaTAVISTOCK, DARTMOOR NATIONAL PARK, DEVON, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Nov 15, 2025

"Super overnight stay and return visit is a must."

10.0

Just an overnight stay but it was most enjoyable. A friendly and helpful staff coupled with a satisfying menu. The hotel is most comfortable having been completely renovated in 2024. There is a varied menu both for drinks and food. The superior room had a double window view over the harbour and out to sea. We would certainly stay here again. Highly recommended.

Helpful?
S
SorchaAllenSOMERSET, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Oct 26, 2025

"Great food and lovely staff!"

10.0

Our stay was fantastic. The food was lovely, both dinner and breakfast. The staff were super friendly and very helpful.

Helpful?
L
lukemS2763ZV
Verified booking
Couples
Standard Room
Stayed in Oct 25, 2025

"Amazing stay in the beautiful Pier House Hotel with my partner for a week!"

10.0

Amazing stay in the beautiful Pier House Hotel with my partner for a week! The room was beautiful looking out onto the pier and the hospitality was the best I’ve experienced in a long time! Abbi and Izzy were super accommodating throughout out stay really going the extra mile making us feel very at home. The restaurant staff were also super attentive and friendly, not to mention the delicious evening meals and breakfasts. Overall a stay that left us wanting more!

Helpful?
C
CharlestownNickCHARLESTOWN, ST AUSTELL, CORNWALL, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Oct 24, 2025

"Regularly excellent"

10.0

Had dinner here tonight - as always just fab. Great food and great service - pity the Old Bay Crab Fondue sharing dish was "retired " as were the "lobster butter fries" I pray they come back on the menu at some stage - please! Otherwise all good as usual - looking forward to our Christmas lunch - but will be back before then obviously.

Helpful?
3
387arnsteina
Verified booking
Friends getaway
Standard Room
Stayed in Oct 24, 2025

"The Pier House Hotel."

10.0

Very good hotel service, friendly staff, quiet and peaceful surroundings, can recommend it to everyone. Best regards Arnstein

Helpful?
C
Caroline
Verified booking
Standard Room
Stayed in Oct 7, 2025

"Exceeded expectations "

10.0

Absolutely fantastic. We paid extra for the sea view and so glad we did. The room decor delightful, as well as being clean and comfortable with well thought out amenities e.g. decent hairdryer and coffee machine. Restaurant experience great and all staff amazing. Thank you everyone for a wonderful stay.

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