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9.4 / 10 Guest Rating

Pier House

Harbour Front, Charlestown, St Austell, England, PL25 3NJ, St Austell, GB

Pier House - main view

About the Property

Breathtaking Views & Modern Amenities
Take in stunning views from the terrace and stay connected with complimentary wireless internet access.

Dining & Relaxation Options
Enjoy the convenience of dining at the on-site restaurant or order in with room service. Unwind with a drink at the bar/lounge after a fulfilling day.

Convenient Location & Nearby Attractions
Explore the historical district of St Austell with a stay at Pier House, located within a short distance from attractions like Charlestown Harbour and other scenic beaches.

Indulge in comfort and convenience at Pier House for an unforgettable getaway in St Austell.

Facilities & Amenities

Health or beauty spa nearby
Hardwood flooring in public areas
Free WiFi
Terrace
Street parking
Wheelchair accessible
Outdoor furniture
Front desk (limited hours)
Smoke-free property
Health or beauty spa nearby

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional170 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the delicious food.

Categories

Cleanliness9.2
Service9.7
Location9.2
Room Quality9.6
Amenities9.2
Value for Money9.1
Food and Beverage9.7
Overall Experience9.6

Select topics to read reviews

J
Jasper08catMALMESBURY, COTSWOLDS, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Aug 10, 2025

"Just lovely"

10.0

Really gorgeous room with great views. Lovely location. Staff were really friendly and helpful. Would definitely stay again.

Helpful?
B
Ben
Verified booking
Standard Room
Stayed in Aug 6, 2025

"Exceptional"

10.0

What a place, great rooms and staff, the food and drink was great as well, will definitely be back

Helpful?
F
FoodiesexceptionalBISHOPS STORTFORD, HERTFORDSHIRE, ENGLAND
Verified booking
Couples
Standard Room
Stayed in Aug 5, 2025

"Relaxing stay at Pier House Hotel"

10.0

This was our second visit to Pier House Hotel and it won't be the last. All our needs were met by management and staff with amiable help and efficiency. The room, public areas and bar all easily accessible and comfortable. Charlestown has variety and a buzz about it that makes you feel you belong. Dining was a pleasant experience at the hotel and would like to give special thanks to Jennie for serving our breakfast with friendly banter and help and Rowena for her professional and friendly service at dinner. We were most impressed by Rowena's memory! Our week's holiday was made perfect by the friendliness of all staff.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 4, 2025

"Beautiful"

10.0

Wonderful friendly staff, great location, beautiful room. Great food. Was very noisy late at night though after bar downstairs had shut, perhaps staff cleaning, but really loud banging past midnight.

Helpful?
T
TonySmith2014CAMBRIDGE, CAMBRIDGESHIRE, ENGLAND
Verified booking
Family
Standard Room
Stayed in Jul 30, 2025

"A splendid break in a historic village."

10.0

The room was unusual in that the bathroom was up a flight of stairs in the attic of the building. It commanded excellent views of both the sea and the harbour, courtesy of an upgrade. A lively inn, the food was first class and the range of beers a refreshing change. I would recommend wholeheartedly.

Helpful?
O
Ohdaretrips
Verified booking
Couples
Standard Room
Stayed in Jul 24, 2025

"Wonderful Hotel in idea location"

10.0

We booked on line but at the last minute had to change dates by a day due to hospital appointment, the staff were very accommodating and changed our booked as we requested, we then had a phone call back form the hotel checking that we can manage stairs, which we can and then spent a while discussing which rooms were available and agreed to have one with the on-suite bathroom that is above the actual bedroom, sounds fully but it was brilliant. We decided to eat at the hotel each evening and for our 4 days managed something different each night all or which were very tasty, maybe with the Humus starter which was a bit bland, but no complaints regarding the food at all. Thank you for our stay, we will definitely return.

Helpful?
O
Oliver
Verified booking
Standard Room
Stayed in Jul 24, 2025

"Lovely Place "

10.0

I only started one night and wished to have more time

Helpful?
Z
Z4209HTkarenb
Verified booking
Couples
Standard Room
Stayed in Jul 19, 2025

"Very good !"

8.0

Great sea view room with double aspect - it was a delight to sit in the window seats and enjoy the varied views. Decent toiletries, ok shower ( but v small shower screen so risk of water escaping shower cubicle). V comfy bed. Limited storage space for clothing in room. Staff were all excellent. Food was good. Breakfast was plentiful - loved my fruity pancakes! Lots going on in Charlestown when we were there - equally it’s a good base for exploring Mevagissey and Fowey.

Helpful?
S
Steven
Verified booking
partner
Standard Room
Stayed in Jul 19, 2025

"Excellent"

8.0

Excellent stay, in a lovely location

Helpful?
C
CF5_CamCARDIFF, SOUTH WALES, WALES
Verified booking
Couples
Standard Room
Stayed in Jul 16, 2025

"Wonderful Harbour Hotel"

8.0

Stayed a few days as part of a midweek break attending a concert at the nearby located Eden Project. Lovely hotel situated at the end of the harbour, both overlooking the harbour and the sea. Quaint room with sufficient amenities and plenty of character. A delicious breakfast was served on each morning that we stayed, served by staff that could not be friendlier if they tried - a theme consistent amongst all staff members we encountered throughout our stay. Only downside was the inescapable temperature of the hotel room, albeit in the middle of a heatwave. Staff sourced an extra fan for the bedroom in an attempt to combat the heat, which offered little assistance in the absence of air conditioning. Nonetheless, we would definitely book a room if returning to the area.

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