Hartnoll Hotel

We looked in late afternoon, Easter Sunday, for a drink and, hopefully, a sandwich/scone etc. What a brilliant welcome from the manager! He would see if he could rustle up a beef sandwich if that was ok..which it was. Taken to a lovely table in the conservatory. The sandwiches were superb - thick slices of delicious melt-in-mouth beef and lovely bread. Furthermore, we were invited - "would we like some roast potatoes and cauliflower cheese to accompany?" Yes please; they arrived and were outstanding too. What a lovely, charming hotel with great staff. Cant wait to return, and more feasting.

Lovely hotel set in a beautiful garden. Our room was spacious and clean as was the bathroom. We had dinner and both really enjoyed our plates (we both chose from the fish menu). Breakfast was fabulous with a good selection of dishes. I had yoghurt with fresh berries, followed by Eggs Royale. All served to order with great coffee. I found the portions too big and hated to leave some but three poached eggs is too much for me. Others may love that.

This is one of my parent in laws favourite place to eat and go to events therefore was where we chose for the special birthday. The salmon was ok but quite salty. It did not need extra salt. The room we had for the party was a good size but they did not adhere to our requests for the tabs which made everything a little awkward. Was lovely to be catered for.

Delicious lunch at the Hartnoll Hotel today, with such excellent attention and service. The friendly team are especially careful with anyone who suffers from allergies, and always go above and beyond to adapt their menus for my wife Cathie to enjoy.

We found this lovely little place by chance We went in and was made so welcome Honestly they couldn’t be more friendly and welcoming We ordered an the food came out OMG there was enough for 2 on one plate The food was delicious and lovely everything on your plate tasted of deliciously cooked food A credit to the chef But I don’t know the guys name that was running the restaurant but he made us and everyone else feel important A big thanks to all as it was such a great experience Will definitely be going back As for the price very cheap for the food and the treatment you get Thanks all Simon Helen

We got upgraded to a superior room, which was a nice touch. We didn't use the gun safe, we forgot to bring them!!! Nice comfy bed, good large shower and in general good standard of furniture and amenities. Initial shower in the evening was tepid though, and the road was quite loud in the room. Double aspect windows flooded the room with light which was great

Very overpriced and sub standard service. Staff not fully trained and over booking left it difficult for them to cope. Not the standard we expected for a special Chistmas lunch. No chance to socialise. Champagne reception was non existent, no chance to even take my coat off before being rushed through. So disappointing that some people left early. No finesse at all for a hotel of this quality. I could go on and on. What was to be a very special occasion turned out to be very very disappointing and grossly overrated.

Been before but not for a while - went for Sunday dinner with husband and daughter (11)) and could nut recommend it more! The food is great and the atmosphere relaxing bug the thing that sticks out is the service - it is phenomena. So attentive without being intrusive you feel really looked after but not fussed around The front of house staff are brilliant and having a proper front of house manager who spotted everything definitely allows this place to stand out Loved it

Stayed hear a few times before when in the area on business. Last visit in early December our room was cold and there was no hot water. We got told this is because it’s an old building and we was offered an electric fan heater. Food is over rated and over expensive, the staff behind the bar will charge you a service charge on your bill without even asking if this is ok. On our most recent visit we was told we can not park outside as our vehicle is not a Range Rover or defender. So if you drive a Range Rover or Defender you should have no trouble parking. Everyone one else will have to dodge the potholes a park in the unlit gravel car park out the back. Bring your wellies as the potholes are deep. We ordered the fish and chips for our evening meal, apparently there was a delay in the meal as the chef mistook no batter for no butter. When the food finally arrived both had batter. So they took one away and left one on the table, fifteen minutes later they returned with a half size fish with no batter. One meal was stone cold and the other looked more like a child’s portion. Will never stay again. £ 400.00 for two nights in a cold room with no hot water.

Where to start well exceptional would be a good place my husband son and I went for lunch on the 11th December for my husband’s birthday the level of service was without doubt of the highest standard the quality of food and how sympathetically it was cooked was above and beyond nothing was rushed and within a blink of an eye two and a half hours had gone by and even the bill was a pleasant surprise incredibly well priced for the quality we received we consider ourselves very lucky to have this gem on our doorstep