Sunset Beach Resort

Room was pleasant and clean. Staff was friendly and helpful.

The property is in dire need of a refresh. The paint on the bathroom walls was peeling. Shower had mold on the walls to tub joint. Bathroom fan sounded like it was going to eat itself. There was noone in the lobby at 6:50am when we tried to check out.

Very nice staff.

Bed was great!

I really liked how convenient this hotel was and that it was a part of the KOA next door. But the office closes at 8 and I was a late arrival. Upon entering the room after driving there, there was no toilet paper at all in the suite. I wanted to take a bath in the jetted tub with my fiancé but the jets had dirt caked on every single one of them. It looked like there had been some repairs to the wall but they didn’t even bother to repaint the spots with the color of paint that was already on the wall so there were spots everywhere of different colors. The blinds in the room were those old time pull down shades that you had to pull up in order to get any sunlight in the room but if you did that then every one could see inside. One of the lamps in the room would not come on and the batteries in the remote for the tv were dead. I was highly disappointed ☹️

Bathroom was not clean sheets had stains on them. Had to buy cleaning supplies to clean the bathroom. Had to bring sheets to put on the beds because of the stains on the linen. Housekeeping need to do a better job of cleaning and the management need to make sure that it meet the standard. Some rooms were worst than others. Holes in the walls need to be fixed.

I thought we were staying at a class hotel in Cape Charles, not a KOA / motel 10 miles from Cape Charles proper.

Bathroom floor was dirty, mold in tub, only one washcloth and one towel. No phone in the room so I had to go to the front desk to get more. Not even a box of tissues. Just posted wasnt up to par like other times we stayed there in the past

Room was in terrible condition—peeling paint, broken tub handle bar, stained disgusting toilet, light fixture hanging, holes in the wall patched with loose drywall. When we told the front desk staff (who were very kind), they said “yeah, we’re shutting down next year to renovate.” The rest of the property seemed nice, but the hotel was a no-go, especially for the price.

Great property for camping glad they are tearing down hotel it is in bad shape not worth money spent on room owners should be ashamed