Sunset Beach Resort

The room had a very bad stench. Flies we all around. The bathroom was not clean, Towels had hair from the previous guest and were not washed properly. The floor was sticky to walk upon. The receptionist was warm and welcoming though.

Fantastic location! Nice clean room, great bed, great mattress. Strange no ice machine. Soda machine, no ice. Stairways were not well lit, could be a security concern for some.

Room looked clean but floor was sticky and sandy/ gritty. Lots of flies and nats No cups to make coffee. We tried to call the front counter for 2 hours but no one answered. Bathroom did not have any Kleenex available. Will not stay again 🙁

when we got there the guy at the check in desk said he could not split the balance of our stay, yes he could have, it was a bother for him. Our room was not clean at all, the beds were made, not sure if they ever mop the floors! not great tv but it is a beach so that was ok, now when I called about the place, I asked them how far is the beach - their response was a hop, skip and jump, not the case, possibly 2 blocks to the cape, but I will say that the guests were all so darn nice, the staff was very nice, Tina was nice, even the guy that did not split our balance was nice, all the grounds people nice!! The golf cart is 40.00 a day and should come with the room stay. The motel is a money pit that will jab you for money at every turn. The cost was way over the top for the quality of the room and the building needing upkeep, Cape Charles is great and so glad I went, all in all it was a great place, just clean the place up people!!!!!! The ice was free if you stay at the motel, lol, next time I am checking out the sweet little cabins that are there!!!!

Bathroom was disgusting dirty

The room needed to be repaired. There were holes in the walls The room was extremely dirty. The location was great .

Its a real stretch to call this a resort. The picture is the highligt of the property. Its a KOA Facility with a hotel that is aged and poorly maintained. Great for RVers but I would avoid the hotel.

look more at the cleanliness of the bathtubs they look dirty at the same time pink due to the poor cleaning that they give them in the rooms there are flies and that is unpleasant

The hotel and campground were well staffed and taken care of. They were also very accommodating to all of our needs. It would have been nice to have a shuttle from the hotel to the beach and the food prices were a little high at the restaurant.

We always go to Sunset Beach with our grandchildren but I could see tee hotel is deteriorating fast. We were put in roon 216 and it has nothing to do with the pictures in the internet. It is a dark room wich was not cleaned well. The bathroom had balls of hair from the last occupant abd the kids had their feet black after a few minutes walking barefoot on the nasty floor. I went to registration to get towels since they are not cleaning rooms, and had to wait for a long time with two kids while the lady was having a good time talking and joking with a customer who was not in a hurry, while the other lady just looked instead of asking me what I needed. We all like the beach so we will come back for the cabins. We stayed in one last year and it was very nice. No breakfast available at the property, so come prepared to go out. The restaurant opens at 11am and has decent food but not many options. I recommend the fish tacos. The Greek guy was very pleasant, and you should try the greek spinach pie. There is an ice-cream olace in the reception area, but I never saw it open in all these years. There was this man that I think was offering boats for tourism but we didnt try it. He was very friendly and got the kids involved in making bubbles for free, wich they enjoyed very much as we were finishing our lunch. These are the type of people who makes your stay enjoyable, just wish the hotel staff would have a better disposition.