Barrowfield Hotel

Many thanks to Frank Wilson and his team for a very enjoyable stay. Very approachable man and very honest. I would stay here again without hesitation

The recently fefurbished bed rooms are great,excellent choice of food can recommend the roasts there was plenty on your plate. The staff were friendly and helpful. The hotel is also in a brilliant location for exploring either Newquay or the other Cornish towns the local busses are plentiful and can recommend. However the hotel although refurbished is old and the lift was broken down more than it was working during our stay which makes life difficult for us oldies. This seems quite common across many DAISH hotels we've stayed, it's time DAISH upgraded or added new lifts to their hotels. Also on level 3 where our room 305 is located there was a constant water dripping noise we reported this and we moved to room 319 but it was little better, we reported again to reception who said they had put in the maintenance book , we received no further information as to the cause of the noise and it was not fixed. So our sleep quality was poor. I would say to anyone booking this hotel to avoid level 3 other floors didn't seem affected.

Arrived 20th Sept.. Lift was working throughout 4 day stay, Food OK but I have had better, Room clean & comfortable, Pool warm but very Small, Drinks not extortionate in price, Entertainment hit or miss depending on your taste. Short walk to Cliff tops & 10 minutes to shops. Would I stay here again, probably not, there are other Hotels in Newquay a lot better than this one.. However it was value for the money paid..

Thoroughly enjoyable 4 night stay with Caledonian. Hotel facilities were great and all staff friendly and helpful from the manager to serving staff. Rooms were immaculately cleaned and towels changed whenever we needed. The standard of the food was good and all served efficiently. There were a few issues from time to time with the lift, but this didn't hamper our stay room was on the top floor and very spacious, had a sea view with all the usual amenities. Hotel was centrally located with a 10 minute walk to town centre. We would certainly recommend the Burrowfield and would be happy to stay here on a future trip. We believe a lot of the recent negative comments to be unfair!!!

My tip is do not go! Went on a coach trip to Barrowfield on 23rd August for 8 days. The day before our trip we were advised that the lift was out of order! Apparently it seems the lift has been out of order for ages. They basically lied! Most people were elderly. Luckily I was on the 1st floor being disabled. The room was basic. No fridge, no phone, broken filthy base of bed which I reported. Tiny TV. Dirty furniture. Tiny toilet. Room was always very hot due to old hot pipes. Banging 6am in the morning & evening. Chocolate melted! Food was very basic and tasteless. Same breakfast every morning. No fruit on offer. Had to ask for a yoghurt. Chefs special for example Bangers & Mash. Liver. Worst food I have ever had in a hotel. The manager was sometimes very abrupt and rude. (Linda was lovely) Entertainment was bingo every night and different singer/so called comedians! Not very entertaining! Chairs were filthy! Best day was when we were leaving!

Stayed here from 8th September to 12th September. Not the best experience, but I will give praise to the staff in the dining room. Food ok and my room was very clean. However, we were on the 3rd floor and to venture 36 steps numerous times a day was daunting. The lift was out of order for the whole time, do look at reviews the lift problem is not a new problem , obviously been out of service for a long time. My opinion Daish,s book holidays under false pretenses knowing full well the lift will never be in commission. This actually spoilt my holiday. Other than this the food, staff and cleanliness was ok.

Stayed for 4 nights as part of a coach holiday. Our room was terrible. Bathroom needed a thorough clean. Massive encased toilet roll holder that stuck out over the toilet making it difficult to sit on toilet ( obviously alot of toilet roll thieves.) Taps were dirty small amount of mould on ceiling and some white sealant on bath mouldy. Plastic handles on bath cracked. Could hear every creak above us as residents upstairs moved about. Sounded like ceiling was caving in. Woke up in night to someone being ill above us - I thought they were in our room it was so loud. Food not very palatable. Been to other hotels that cater for more people and food was alot better there. Waiting staff were lovely . No WiFi in bedrooms only in common rooms. There is entertainment but very 50's style hi di hi style. The staff seem to have lots of roles around the hotel, taking cases upstairs, cooking, serving in bar and on reception. Would not go again unless Massive improvements.

Brilliant time. Rooms clean and large. Location is a comfortable walk to the town center. Our breakfast and dinner waitress (Jordan) was unbelievable. It is very rare to come across someone in this industry so exceptionally dedicated, professional and friendly. (Table 7 :- 4th-7th Sept) Having said that all the staff were very friendly and they went out the way to make our stay fantastic THANK YOU ALL

Location was great near the beach and yown centre

Room was small and very warm window would only open a couple of inches