Apex Waterloo Place Hotel

Emplacement parfait, juste à côté d'un arrêt de bus, proche de tout le centre ville old , chambre très bien, vue pas extraordinaire, petit déjeuner très bon à la carte et buffet. Personnel du petit déjeuner très bien et un monsieur qui parle français très appréciable. Nous avons pu laisser notre valise en attendant notre taxi très pratique.

Que personne ne parle français à la réception, ou en anglais mais doucement ! Lors de notre séjour, il n'y avait qu'un ascenseur qui fonctionnait et parfois très long car la réception est au 5ème.

Big room, Lovely staff Swimming pool is nice, got sauna, not busy there Perfect location next to train station

Noise in the morning as my room was exactly next to reception staff office (5th floor)

המיקום מצויין, החדר נעים ונוח והצוות מאד נעים, שירותי ומעוניין לעזור

בימים שהיינו שם מעלית אחת מתוך השתיים הייתה תקולה וזה גרם לטרחה ועיכובים רבים - מכיוון שזה מלון עם קומות מרובות ולנו בקומה התשיעית. אני מניחה שזה נקודתי ומקווה שיתוקן במהרה

Staff were brilliant. The touch of prosecco in the room with the balloons and brownies with the congratulations message for our wedding was a lovely touch. Hotel was great overall. The only downside was only 1 lift in use, breakfast could be better and on the day of our wedding wanted to get a drink in the bar around 10.30 before going to reception but wasn’t served as apparently they don’t serve until 11am which I have never experienced in a hotel before. But overall we had a great stay

Great location, good service, comfortable bed, but the pros stop there and the cons take over. We had a triple room (where the larger space could accommodate a roll-in cot), but learned that all triple rooms have one small window that faces a neighboring building wall and a dirty alley below. The room was dark and sad—not an inviting feeling you want on vacation. The bathroom had a dried urine smell. The soap dispenser beside the sink was misplaced with a shampoo dispenser instead. The shampoo and soap dispensers in the shower were empty and not refilled by housekeeping. The shower drain was clogged and therefore the water did not drain. Overall, there seemed to be a lack of attention to detail.

3 night stay at a very nice hotel, location was exceptional and the staff was so helpful. Rooms were clean and windows opened for fresh air, but a little tight. Only issue was only one elevator was working so usually 3 to 5 minutes to get down to the street. Otherwise I would highly recommend.

Location, check in

Was meant to be superior room! Sofa was peeling and had holes in it! Throw on bed obviously hadn’t been cleaned or changed! Cleaners woke us at 8.45! Then really loud banging started next door we thought someone was kicking door down and destroying room . Tried to go for shower when drilling started and thought they were coming thru wall so gave up! When your husband isn’t in great health and you treat yourself to a quiet night away! Not!