Candlewood Suites - Bluffton-Hilton Head by IHG

The room was nice and clean, although the bed was not comfortable. It was nice to have a fridge and coffee pot in the room. The elevator went out and was not fixed until sometime in the evening, resulting in steps to the 4th floor. That’s not their fault though I’m not sure a sense of urgency was on it, seeing as the hotel was at capacity with no elevator for a wh

Very clean! Excellent customer service! Very close to Walmart & Publix!

Hotel was old and dirty. We left hotel and checked into Hampton much better.

We have been to this hotel many times. and it never disappoints. I want to give a shout out to Carly at the front desk. She went over and above to help us with everything we needed. She’s the perfect person to have at the front desk to welcome people. She was so friendly and outgoing. We will be back and we will be staying there again. Okatie Ale House is a short walk from the hotel and it’s an awesome place. Great food, great people! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

This place is nasty. Don’t stay here. It is damp, has loud air conditioning units, and the rooms are gross. One of the worst places I’ve ever stayed. The phone in the room was so dirty I had to put it in the floor. It made me wonder how many times 911 had been called from it in an attempt to save people from this filth. Run away!!

Ubicación

Política de aseo a las habitaciones

The lobby had a horrible stench of cat urine when we checked in. We were very disappointed with the location and layout of the pool. There were cigarette butts floating in an ash tray on the table, no towels and other guests socks and a shirt left behind. The LVT in our room was so slick from the cleaner used and there were several things broken - the drawer on the dresser, the privacy curtains, the towel holder and false drawer pull in the bathroom. The kitchen area and fridge were nice but we forgot to turn on our ice maker and there were no ice machines in the hotel. Overall very disappointing for this part of Bluffton.