Astoria Plaza

Comfortable place , I can recommend to all my friends and relatives to spent their holidays together with their families and friends. At the same time the foods is good and delicious.

We really enjoyed our stay and truly appreciated the free room upgrade. We were also accommodated earlier than the usual check in time. Special thanks to Ms. Jasmin for being very accommodating. We also enjoyed the massage service we availed, very relaxing.

Really amazing service and accommodation. I loved being with my friends and family here as it was my birthday and everything was just perfect. People were so nice I felt so special. Ms Jacqueline was really nice from the front desk, she made my day and my birthday extra special despite it ending.

love the room upgrade and the bday cake/song of the staffs for my daughter during the breakfast buffet.

We enjoyed the stay so far! Booked a double room suite, room is spacious and comfortable. I enjoyed the TV channels too! Breakfast is included as well, continental breakfast and also able to enjoy local delicacies as well. The staffs are amazingly friendly as well, especially the reception, they are all very helpful especially Jasmine.

The staff were all warm, friendly, and very helpful. Joyce kindly helped us get an early check-in since my daughter and I arrived early in the morning from a flight. While waiting for our room to be ready, she made sure we were comfortable. Really appreciate the great customer service at this hotel.

Bellman service is no. 1 in this hotel - thank you to Dave and Ryan for assisting us well in our 2 weeks stay making sure that our things are transferred safely to our rooms. I also like to commend the shuttle service to and from Megamall and Shangrila which always considers punctuality and convenience of its guests. Aldrin of Cafe Astoria is probably Mr. Congeniality for being always nice and considerate of what we need for breakfast all the time. Elevator service is also commendable with Roland who remembers the guest floors fast and greets us with a positive attitude everyday with Jomarie. Those that need improvement are their room service and housekeeping. Servers should double check the food before delivering to avoid repeating daily forgotten instructions. Those in room service need to have a checklist so that they don't forget to provide the amenities in the room and avoid excusing themselves by saying there are no toilet paper rolls left. We wish they invest in training their staff, go for soundproof rooms, and improve their breakfast/menu options.

Goof Ambience. Great Food. Good Service. Keep it up and Thank You 👍

Very nice hotel for my business trip. Clean and excellent service

We had a wonderful stay at Astoria Plaza in Ortigas. We booked three 2-bedroom suites, and all were clean, spacious, and very comfy. The staff were courteous and very accommodating, especially Ms. Mariah Antazo at the front desk for her excellent service. We also enjoyed the breakfast buffet — while the selection was limited, the food was delicious. Highly recommended!