The Redwell Inn

Don’t stay here there’s no facilities no bar no restaurant as stated when booked Booked a room here as it had a restaurant and bar, on arrival waited 10 minutes for someone to arrive at reception, once checked in we were told the restaurant was closed as they had run out of food, so we had to get a taxi into Barnard castle try find somewhere to eat, got a taxi back and Redwell inn was all locked up it was only 7.30, I texted the number left in our room and was told they closed at 7 and that we had been informed this was a lie, we were not told when booking or checking in, spent the rest of the night in our room if we could have drove we would have left, room was dirty stains on carpets and bed, there was a terrace with dirty cigarette ends in ashtray. Didn’t sleep as there was a constant buzzing I presume an extractor fan had been left on or boiler running. Dressing table very wobbly had once been screwed to the wall but had come away Toilet seat was loose rusty dirty toilet brush shabby bathroom Owner was unresponsive

Good food and friendly staff

Lovely inn and great value for money.

As long as you are not looking for luxury this could be for you. A little tired around the edges, but seemed well run organised and efficient.

Helpful and friendly staff, good food

Have stopped here overnight on more than one occasion to break a long journey home to Scotland. Comfy bed for the night with breakfast at a sensible price. Pub so good for a meal and a drink in the evening. The busy staff do a brilliant job and are very welcoming and helpful. We will happily use again.

Honestly no idea why this hotel is rated so badly…I’m a solo female traveller and when I arrived had a lovely welcome and the room was really nice! Obvs it’s not 5* but for £30 a night…you get a tv, your own shower etc…worth it! Was a bit worried it’d be awful but really pleasantly surprised. Lady at counter was so nice too.

We found the owners very Friendly and the meals were delicious

welcoming atmosphere and great food. Good advice on local area attractions.

Disappointed not to be able to have an early evening meal on arrival after a long journey.