Hyatt Vacation Club at The Lodges at Timber Ridge, Branson

I liked the 7pm smores, and the pond, I also thought the bed was comfy. The shower head and pressure was a positive part of the stay.

I didn't like that booking website falsely advertised the stay here. It wasn't until completely booked it read the words in big print saying important notice, that all water activities at the location were being renovated so they couldn't be used. Not at all the workers fault by any means. I also didnt like that the beds have no sort of all around mattress protector, also behind the bed had never seen a vacuum. But also I understand most the time its a hassle, and you have to flip a room quick. The pull out couch had stains that were questionable but, what hotels couch isn't.

Unexpected “Resort Fee”!

The layout is great. I liked having the option of closing the door to the bedroom. If someone is napping, the other person can still use the kitchen and restroom .

They don’t have smart TVs so we couldn’t cast Netflix etc at night. If we had known that we would have stayed elsewhere. A recent injury kept me from participating in nighttime shows and venues away from the condo. We streamed movies on our iPhone. (Not fun) The pool is closed until 2026. HOWEVER they contacted us Several times to be sure we knew. I appreciated that.

The location was nice.

The pool was closed, which was the only reason why I booked this hotel. The warning label on the website for the pool being closed was so small, I didn’t even notice it. They said if I came to an open house and toured the facility I could receive money for the pool being closed, but as I was on vacation and had plans, I didn’t have time to spend hours touring a hotel for compensation money. The room smelled like mildew. I tried calling the front desk 6 times before getting an answer. Tried booking the escape room but it was fully booked. On top of all that, they sent me a text message asking to clean the entire hotel from before we left. Take all the sheets off the bed, take out the trash, run the dishwasher. Which wouldn’t have been an issue but when all other amenities were so awful, the customer service being awful. It was just icing on the cake for a ridiculously expensive bad stay at a hotel.

We loved everything. I

Nothing.

It was in a quiet location.

The property was just too small. The living room area had a couch with the tv over the table. We felt it was not near the space we generally received at Stonebridge. We were told that someone would clean every other day. No one came by to even pick up the trash.