Birch Hotel

We have stayed here before and the location was ideal for the occasion we where attending.

We paid for a breakfast however there was no continental breakfast, no yogurts or fruit, no fruit juices and when I enquired for these the waitress said they had ran out. The hotel was very quiet which made me wonder why they had ran out. The room was dusty and the bed was very uncomfortable. For some reason this hotel was very hot and as it was at the side of the busy road leaving the window open caused problems sleeping.

Clean, quiet and comfortable

All good and nice

Was ok all

I booked two rooms, one for myself and one for a couple of friends My friends room was very tired, marks and chips all over the side surfaces. (Old furniture painted over) In the shower a pubic hair was found on the tiles and pubic hair was found in the bed sheets. We complained and the room was cleaned and sheets changed. The tiles in the bathroom shelf were cracked and lifting My room (photos attached) was slightly better and on first inspection was fairly clean but when the cupboard doors were opened, they were covered in dust. Bathroom had broken tiles and bath panel. Other issue was the main reception bar was closed around 6pm. We went out for something to eat, arrived back about 8.30ish to be told the only bar open was the one at the back due of a baby shower function that was on. A pokey little place with a couple of tables room for around 6/8 people. At 9.30pm last orders were called and the bar shut at 10pm. At 10.30 we were told to move to the foyer as they closed the whole side of the hotel and locked up. The hotel staff left at 11pm and the whole hotel was manned by one manager I have never stopped in a hotel that is managed in such a poor way

Comfortable

The bed was comfy

The reception was closed a lot. We discovered the batteries were dead in the remote control for the tv the reception was closed, this was Friday, the reception desk was vacant on the Saturday when we came in and out. So no new batteries until Sunday. The skirting board was dirty, the hairdryer had a weird plug that couldn’t be used. See from photos.

Staff were friendly and accommodating. The hotel was nice with adequate facilities and parking.

There was no shower gel in the room, or decaf drinks. These were given though when asked for. Breakfast wasn’t as advertised and was missing tomatoes. The sink taps were loose, but overall it was a good stay

room was spot on

the late book in

The room was nice. Area was nice.

Breakfast wasn't worth it. The lady didn't take my order correctly. Our room was right next to a party where they were shouting and screaming and swearing till late. So much for a peaceful night away.