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7.4 / 10 Guest Rating

Hotel Del Portal San Miguel de Allende

Portal, 8 San Miguel de Allende, San Miguel de Allende, mx

Hotel Del Portal San Miguel de Allende - main view

About the Property

Colonial Spanish Style and Prime Location
Experience the charm of San Miguel de Allende at Hotel Del Portal, situated in the Plaza Principal. Immerse yourself in the Colonial Spanish architecture while being steps away from the iconic San Miguel Archangel Parish.

Modern Comforts and Convenience
Enjoy complimentary Wi-Fi, parking, and amenities such as flat-screen cable TVs, safety boxes, and free bottled water in every room and suite. The private bathrooms are stocked with complimentary toiletries for your convenience.

UNESCO World Heritage Site Access
Located in a UNESCO World Heritage site, Hotel Del Portal offers easy access to the historic charm of San Miguel Allende. Explore the vibrant neighborhood filled with bars, restaurants, and unique shops just a stroll away.

Book now to indulge in a memorable stay at Hotel Del Portal San Miguel de Allende!

Facilities & Amenities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Ironing service
Massage services

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good231 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness6.9
Service7.9
Location8.9
Room Quality7.4
Amenities6.9
Value for Money7.9
Food and Beverage6.4
Overall Experience6.9

Select topics to read reviews

G
GuzmánmxMX
Verified booking
couple
Standard Room
Stayed in Oct 2, 2025

"Una gran opción calidad-precio, lo tiene todo."

9.0

La zona es su mayor virtud, estás ubicado en la plaza principal, saliendo del hotel ya tienes frente a ti la parroquia de la ciudad. Un hotel muy bonito, limpio, bien decorado, con todas las comodidades que puede esperar de una gran hotel. Personal muy amable y con disposición de ayudarte. La habitación que se me asigno contaba con 2 camas muy comodas, perfecto para viajar en familia. Todo el lugar en perfectas condiciones. Es un lugar bonito, con precio muy accesible que tendría como primera opción para viajes a la ciudad.

Cuando llegas al lugar quizá no lo encuentres al primer vistazo, esto debido a que cambiaron el nombre del hotel a "Hotel Crisol". Si bien no es algo necesariamente malo, quizá te genere confusión de no encontrarlo, pero ahí se encuentra. Si vas con maletas, solicita ayuda, las escalera de acceso y salida del hotel son algo pesadas de subir/bajar. La habitación asignada no fue la mostrada en las fotos del lugar, era una diferente. No es necesariamente malo, pero si vas con la idea de tener el balcón de las fotos mostradas, sugiero preguntar con tiempo la disponibilidad de la misma. Mi habitación asignada daba con ventanas justo al lobby del hotel, lo que ocasionaba que pudiera oir conversaciones del equipo administrativo con frecuencia. Nada molesto en si, pero probablemente el ruido que hagas, también lo puedan oir.

Helpful?
V
VazquezmxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 13, 2025

"Excellent"

8.0

Ubicación

No servía la cafetera se mancho el mueble tuvimos que limpiar con lo que teníamos en mano y aún así nos cobraron las toallas

Helpful?
H
HECTORmxMX
Verified booking
couple
Standard Room
Stayed in Sep 11, 2025

"Good"

1.0

NO ME HOSPEDE EN ESE HOTEL, PORQUE NO CUMPLIERON CON LO QUE PROMETIERON, TAMPOCO TIENEN ESTACIONAMIENTO, DESCONOCERE EL CARGO DE USTEDES PORQUE NO USE ESTE SERVICIO.

Helpful?
P
PaulinausUS
Verified booking
couple
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0
Helpful?
O
OWMmxMX
Verified booking
family_with_children
Standard Room
Stayed in Sep 4, 2025

"Very Good"

7.0
Helpful?
J
Jenny NusUS
Verified booking
family_with_children
Standard Room
Stayed in Aug 29, 2025

"Good location in San Miguel de Allende."

9.0

The location is on the square The staff is very friendly and accommodating. The bed comfortable.

The access from the sidewalk is steep stairs without sufficient railing at bottom and at the top. Both of our rooms had steps up or down within the room Accessibility was a problem.

Helpful?
D
Dennis
Verified booking
Standard Room
Stayed in Aug 28, 2025

"Good"

2.0

Property was under construction! Woke up at 9am to the construction noise Showerhead water was hard to regulate water pressure was low.

Helpful?
F
FernandomxMX
Verified booking
family_with_children
Standard Room
Stayed in Aug 20, 2025

"Excellent"

8.0

la ubicación es excelente, algunas habitaciones parecen renovadas, las camas cómodas

no hay café de cortesía como en otros alojamientos, no hay elevador y las escaleras de acceso pueden ser muy complicadas para adultos mayores o personas con discapacidad

Helpful?
I
Inspire00229344122WASHINGTON DC, DISTRICT OF COLUMBIA
Verified booking
Couples
Standard Room
Stayed in Aug 13, 2025

"Small, boutique Hotel in the city center"

10.0

I’m not sure why the average ratings. Small, boutique hotel that has a nice bed and bathroom. You do have to bring your luggage up steps and it would be nice if they had a Bellman, but I can’t think of many negatives here. The location is amazing.

Helpful?
L
Luna CruzmxMX
Verified booking
solo_traveller
Standard Room
Stayed in Aug 13, 2025

"Exceptional"

10.0
Helpful?