Porth Avallen Hotel

Location was fantastic, Staff and Owner very helpful.

Excellent location for the South West Coast Path and wonderful view across the bay. Lovely soft towels and large room.

Breakfast was mediocre and the cooked breakfast particularly poor - couldn't cook eggs properly and burnt the toast. The general staff were friendly and tried to be helpful but it was very unprofessional of the manager/owner to have an argument with a guest in front of other residents.

Lovely receptionist who deserves more. Good evening meals.

We were checking in with the receptionist, who was very professional and had booked us in for evening meals when someone (who could have been the handyman) was muttering " no takeaways in the bedrooms". It turns out he was the owner. We had asked for storage for road bikes when booking but were offered a railing fence to padlock bikes to outside. When asking the owner for storage somewhere inside he said "we're not the Marriott you know" Nice drink and food all served by the owner in a tribute to the style of Basil Fawlty. Breakfast was the worst of a 14 day trip through the country. Could have passed as a pre school breakfast from the 70s but not acceptable now. Cleanliness level is low. Dirt, food and mess on the base of every table in breakfast room despite not having been used. Cleaning is not a priority it seems like a cursory vacuum is about all the hotel gets. Hotel was probably last decorated and upgraded about 30 years ago. Visit for entertainment purposes to see how hotels were run back in the day.

Stunning views of the bay, easy access to Charlestown and other places of interest. Plenty of parking on site. Clean if a little tired room

Continental breakfast very basic and cooked breakfast not good value for money. Very low pressure shower

The staff were really friendly, check in was a breeze, great free parking, good location (easily accessible). I hadn't realised a basic breakfast was included, which was a nice bonus! Good value for money. When I stayed, St Austell was in a fog cloud, but the views over the bay would be STUNNING on a clear day. I got back fairly late and the property was still easy to access via a different entrance. I'd definitely stay again for a night!

Attention to detailed cleaning is required. There was a lot of dust and cobwebs in the room. The room would have benefitted from blackout blinds/curtains, as a lot of light came in at sunrise. I was woken up by a bin lorry at 0500 🙈 There was no hot water during my stay, but I was told about this at check in. Not a huge deal as I'd showered before I checked in, but would've been nice to have a warm shower after being at a gig the night before.

Everything

Breakfast could have been better

Marvellous outlook and location Pleasant ambience and staff

Some maintenace required eg wall damp rouhhly painted over and window unclosable.