Cairndale Hotel & Spa

Good central position.

Our suite was the furthered away from reception. The reception guy waited until we had lifted our bags and were half way up the stairs before asking if we needed a hand! In bathrooms it was a whisky & water body wash and lotion which is horrible - why would you want to smell of whisky!!

Good location

Big, cold, run down in places

The car park had ample parking space, the breakfast was lovely, I liked a physical key and a bell to let you in if you were late out. Tea/coffee/biscuits and hot chocolate in the room. Cotton wool, shampoo, conditioner, shower gel and body lotion. Lovely towels, and iron and ironing board, hair dryer and trouser press in the room.

The curtains didn’t close properly, letting light into the room in the morning. There was a stain on the cushion and hairs on the pillows. The entrance and corridors were modern but the room was a little dated.

dinner was very good.

Very friendly and helpful staff

Public areas were very well presented

The staff were very welcoming and helpful. The bed/pillows were so comfy!

Our room was a little run down/out of style for my liking, however I understand the hotel is going through renovation at the moment. We were on the first floor and could hear someone walking about in the room above us. The floor must be thin as it was very loud and eventually stopped. We had to leave early due to an issue at home, had we stayed longer it would have been difficult to listen to that (especially when trying to sleep)