Cairndale Hotel & Spa

Having to pay 50 pounds each to use a swimming pool for two hours is nothing short of pick pocketing .

Very grand entrance to the property then it went downhill

Room was very small and looked like it was stuck in the 80’s, for the hotel to be so grand ant the rooms to be so poorly dated was such a big disappointment. The small TV wouldn’t even connect to the WiFi which it should have room so hot and no fan available. No safe in room another disappointing item not to have. Curtains wouldn’t close properly the rail was so dry and rusty looking they would not move easily and when you pulled them the whole curtains moved so impossible to close properly.

Good

Good central position.

Our suite was the furthered away from reception. The reception guy waited until we had lifted our bags and were half way up the stairs before asking if we needed a hand! In bathrooms it was a whisky & water body wash and lotion which is horrible - why would you want to smell of whisky!!

Good location

Big, cold, run down in places

The car park had ample parking space, the breakfast was lovely, I liked a physical key and a bell to let you in if you were late out. Tea/coffee/biscuits and hot chocolate in the room. Cotton wool, shampoo, conditioner, shower gel and body lotion. Lovely towels, and iron and ironing board, hair dryer and trouser press in the room.

The curtains didn’t close properly, letting light into the room in the morning. There was a stain on the cushion and hairs on the pillows. The entrance and corridors were modern but the room was a little dated.