Best Western Plus Grim's Dyke Hotel

The situation of the house and grounds is always a bonus. The staff are pleasant . I understand the food is good , but have not dined there. The library bar is a very useful place for a drink or coffee with outside seating. My room was clean, old fashioned , but in keeping with the house history and acceptable

Still no sign of decorating the internal spaces, i e replacing stair carpet ( frankly a disgrace) and restoring/ painting woodwork in those areas. I am at a loss to understand why Best Western cannot address this. It leaves an overall dowdy impression. And please renew the signage at the entrance gate. It is not a good look to have a faded, peeling notice board. I hope you can also find some cash to improve the maintenance of the immediate gardens. More care and attention is required. Volunteers? If you are entertaining a large group or party for a special occasion- would you please ensure that the guests do not unduly disturb the rest of the hotel.

Great location ideal for Stanmore hospital

Didn’t like being charged service in advance for bar service or food service - extra 60p for pouring a pint!

The hotel and its grounds are so pretty and well kept. The buildings are so charming with its detailed architecture, so nice that they have embraced the older details rather than modify everything like most hotels do. The staff were all so helpful and kind, especially the lady at reception (I'm so sorry but I forgot her name) she was very accommodating and lovely. The waiter who served us at breakfast were also nice and efficient. The food was lovely too, with a mixture of continental and hot food available, including nice vegan/vegetarian options. We stayed for a short one night stop for when we went to Wembley for a show but would definitely stay again for longer for when we are next down there. Thank you for a lovely stay, Michaela and Jan, room 203 :)

Nothing really to dislike :)

Beautiful main building. Staff very helpful. Lovely gardens and bar area. Pleasantly surprised. Great location.

Rooms in annexe a little dated but very clean and comfortable

Booking presented problems asbooking.com had not informed you of our change of date. However the matter was sorted out to our satisfaction. The carpeting and urnishings looked a bit tired