Apartamentos Suites Santa Cruz

Location was good, bedroom area was simple but comfortable, beds were comfy, Air-con worked very well.

Quite dark due to shutters and because it faces an ally and internal courtyard it is quite a dark apartment so you have to have the lights on allot. Shower over bath worked okay but very dated. Iron but no ironing board. Coffee machine didn’t work. We asked for a double bed but it was two singles pushed together. We had a quilt with two sheets but they but they fall off and you have the quilt touching you which isn’t cleaned. Quite noisy early morning as the communal courtyard echoes allot. The reception is in a different building which wasn’t clear when we arrived.

Place was well located, but hard to check in. Despite what the email communication said to do, we had to read a note left on the door to the place to know to check in at the hotel around the corner. They showed us inside and to our room. The bathroom had some ceiling repairs that were terribly done esthetically, but worked well enough. Lighting was low and limited. Beds didn’t have enough pillows to sit up with, which was necessary because there was limited comfortable seating in the place. They need to fix the kitchen kick plates at the bottoms of the cabinets as they are painted cardboard and there were coffee pods, but no coffee maker that took them.

Super located, very nice staff and decoration. My room needed maintenance (bathroom ceiling and wc), also plants in the hallway needed to be watered, and I would appreciate a full length mirror. Thank you, I would come back for sure.

I liked the location, the decoration, the staff, but the room I got needed maintenance in the bathroom (ceiling and wc), I would've appreciated a full length mirror and also watering the plants on the hallway. For sure I would come back, thank you. :)

Perfect location for getting to see all of the main sites in central Seville. Spacious, clean and fresh accommodation that had everything we needed.

The location is wonderful! Right in the center of the city, very close to major sites. The staff at the hotel that manages the apartment were exceedingly helpful. We had some additional travel issues come up, and the staff graciously helped us sort them out.

Clean, comfortable and very central location.

Typical central city passageway with courtyard.

Wonderful location! We would love to stay here again. Only complaints are that the apartment was very hot and the pillows were not comfortable. Other than that, it was a great place to stay. It was clean and the staff at the hotel that owns the apartments was very helpful.

Stayed on Oct 21, 2022. My husband accidentally booked this place not realizing that this was actually the same place that was posted with different pics which got bad reviews. So I called Expedia asking to cancel but the hotel refused our request despite we sent our request immediately (less than one hour after we booked) with the reason being it was a non-refundable booking. We had no choice but to stay there.The check-in process was not easy. We had to wait for someone to come and opened the door, the check-in 'desk' was in the open area and smelled very strong like sewer. The room was by the alley where people were passing and we could hear them talked loudly because it wasn't soundproof. The floor was dirty and we could smell the strong sewer-like smell like outside; the toilet was not attached to the floor so it moved when I used it and AC didn't work. We addressed the issues and they tried to fix it right away by securing the toilet to the floor, giving us a spray for the sewer smell and a fan for the non-working AC. It didn't help. I got headache from the smell and couldn't sleep. They moved us to a room in another building on the second floor with narrow and dark stairs. The room dirty and dusty. Bathroom floor was very dusty. The bed and pillow were dirty and not comfortable. We couldn't sleep the whole night so we decided to leave early in the morning to the airport few hours before our flight time.This condition was also described in the reviews by past guests.

We could not check in at proper time because the last guest was late departing. ok, we'll wait at a nearby bar. We returned to be told the last guest now had left the heat turned on (in +30deg Celsius weather, no less). We got checked-in after another wait in the hotel bar. They would not even give us a courtesy free drink for our delay. We ended up arguing and paying the measly 6 Euros for our drinks ! We showered and went out for a bit. Returned to the room before supper to find the room unbearably hot. Another visit to the front desk. After more lively discussions, and their call to senior management to figure what to do, Carlos got us another room across the street on the second floor. An upgrade the 2nd young agent proclaimed ! It is 8PM, we re-pack and move. During the night we are awoken at 3AM by the garbage truck collecting traash in the courtyard. We could not get back to sleep so at 6AM headed to the airport for our 17 hour flight home. NOT a nice last night in Seville