Regent House Hotel

Be prepared for stairs. Two flights of them to get to our large room on the top floor. No lift or elevator. All communication is through emails including digital codes to get into the building and the room key box. Excellent location, large room private bath. Clean and comfortable.

I was very happy with my stay here for the price. Handy walkable location and impressively clean.

Location is excelent. Could not be better. Hower, absolutely everything else. Starting with the black mold in showers, air extractor completely blocked with dust, surprised that with the T junction in the stairs and carpet colour choice which prevents depth perception has not caused more broken ankles. Windows not closing or opening. Very bad and unhelpful contact with staff (no one present in hotel). For example, had to open door for other guests as staff not replying, and took quite a while for ourselves to gain access. Claims to be "the family-run Regent House Hotel" but saw absolutely no one there, only contact with them was through a "Ring" doorbell, which was spotty to say the least. The most appalling thing though, the toilet had no sink near it. I fail to understand how a license was given with this complete lack of hygiene. The two options are leave the toilet room without washing, go back to your room and wash hands in basin in your own room, or go the the moldy shower room and wash your hands in the shower. In short, completely unhygienic and surprised that along with the hypothetical broken ankles (mentioned above), there has also not been an outbreak dysentery or diphtheria.

There was no check-in desk or staff that we ever saw, it was all done through instructions in a message. The room is very basic for travelers. And the shower/bathroom is not made for larger or big people. Thankfully we were all small, it’s a tight fit!! But great location and place to just put your head down for the night.

A clean and cheap option! It was definitely walkable to the Royal Mile as well as the Waverley train station. Room six was great! With high ceilings, a fireplace and a piano for atmosphere. Lots of options with the beds as there were five singles that could be pushed together or not depending on your needs. Tea and coffee were also provided. No staff on site but were reachable through email (with data). We were able to leave our bags in the lobby as we arrived well before check in time. Bags were relatively safe as the door from the street required a code to get in. Challenges: Must have data (which we did not) to receive the door code and key box code. The codes are sent the morning of your arrival. We were not able to get them with wifi. The wifi at the hotel was down the day we arrived but was fine when we woke up the next morning. The Radiators were on, and it was a warm July day. We solved the problem by opening the four large (safety latched) windows which cooled the room down immensely.

Your property is quite nice and clean but one thing is the room I booked is quite small and it don’t give me more space. Not sure if it is wheelchair friendly because there is a stair. No staff is around for help.

The property has no staff available at the property, you can't contact them by email, and their phone has a voice mail but not necessarily a person who can respond. The is a fine place, if you simply need a clean, minimalist place; but not if you need the support of a hotel staff; which I did because my return flight was cancelled, and there was no one I could speak with at the hotel to let me know if I could stay an extra night. When I was finally able to get through to a person, they let me know that I needed to check out because they had not availability, and they did not give me any recommendation to solve my problem. Fortunately, I was able to find another hotel room through expedia.

The property is very old. The beds and pillows are not comfortable. The bathroom has smell and without window. Overall, it is not a great experience Everett location wise is relatively good.

An old home broken up into several hotel rooms. Room 6 was lovely with high ceilings and a piano. The room was clean, and central to everything! You could easily walk to The Royal Mile, Princes Street, and Waverley Station ( if you need to access the trains or busses). You will require data as the property emails you your entry info and room key code. Wifi was initially spotty but the issue was resolved. We couldn’t figure out how to turn our radiator off so opened the lovely big old windows to nicely cool down the room. Would definitely stay again!

Very friendly staff, welcoming. Very comfortable to be able to self check in and out. Very quiet area for a good sleep, at the same time super close to the busy city centre. Spotless room, very clean sheets, towels, bathroom . All in all , a memorable stay and excellent service. Thank you so much 😊