Mövenpick Hotel Windhoek

Good locarion and friendly and helpful staff

OUR ARRIVAL WAS STRESSFUL. WE WERE OFFERED 2 THREE QUARTER BEDS WHILE WE PAID FOR 2 DOUBLE BEDS AND HAD TO WAIT FOR SOME TIME TO HAVE OUR SITUATION SOLVED. WE HAD TO ASK TO TALK TO THE SUPERVISOR, WHO LATER HAS TO CALL IN THE MANAGER. WE ALSO HAD TO CALL EXPEDIA TO EXPLAIN THE SITUATION. AT THE END THE MANAGER WAS VERY HELPFULL, SHE OFFERED US WATER AND HAD 2 DOUBLE BEDS ARRANGED.THE FOOD WAS NOT EXCELLENT BUT BETTER, I ORDERED KAPANA STYLE MEAL WHICH WAS SUPPOSED TO COME WITH BOEREWORS BUT IT CAME WITH 2 LAMP CHOPS INSTEAD BECAUSE THEY HAD NO WORS IN STOCK(TOO BAD LAMP IS MY LEAST FAVOURITE MEAT) THE BEDS WERE COMFY BUT THE TOWELS WERE TOO HARD, THE FREEDGE IN THE ROOM WAS TOO NOISY, WE HAD TO SWITCH IT OFF BUT THIS MADE IT EVEN WORSE BECAUSE THE MELTED ICE KEPT ON DRIPPING AND MAKING A VERY UNPLEASENT NOISY THROUGHOUT THE NIGHT. THE PLACE IS TIDY, FREANDLY STAFFS AND NICE VIEW.

Clean, good location. Lovely pool area. Good breakfast

Very kind staff. The pool needs to be heated in the winter. The rooms are very cold in the winter. In all the rooms are kept clean to an extent.

Super hotel, mooie kamers met alle voorzieningen. Vriendelijk en behulpzaam personeel. Leuk restaurant met top buffet. Tevens zeer geschikt als AirPort hotel.

A pleasant hotel with friendly staff and good facilities.

we stayed here for 1 night on 2 occasions. The breakfast was very good, and the restaurant prices very reasonable. The TV channels were very poor, and the wi-fi reception varies in the rooms,but otherwise we were very satisfied with our 2 stays.

Ett stort hotell i utkanten av Windhoek. Stort rum och bekväma sängar. Rent och snyggt. Bra restaurang och bra frukost. Bra spa. Kvot på internet men går fritt att fylla på. Lite omständigt.

Stayed one night after overnight flight from Europe. Whilst there was a mix up over our booking it was soon sorted out by the reception staff. Large bedroom, clean and comfortable.

Rooms were good but services of hotel staff need improvement