Mövenpick Hotel Windhoek

Hotel is quite comfortable but dated. Very loud party going on next door, could not sleep, only ended way past midnight.

Badezimmer im Standardzimmer sind ekelig. Schimmelige Fugen, verkalkte Duschwand, ekeliger Abfluss. Im gesamten Zimmer dicker alter Teppich.

Out of City Old Hotel No Care of Guests May have to wait for 30 minutes to place order and wait another 30 to have it, AC in room 3020 was worst I have ever had and no one came to repair as they were not sure how to repair it, been awake for whole night

Excellent location and staff. Good transport/shuttle options to malls.

The room was old, dirty, and had a roach in it and yet I still paid $130 a night. This hotel is good for a conference venue but not to stay. Extremely understaffed as well.

Rooms very nice and the pool was excellent for the kids. Breakfast on the patio was quite nice. Buffet was good but too expensive. The Access to internet was awful - extremely inconvenient with stupid codes from front desk and no connectivity most of the time. Requested rollaway several times but never showed up. Ample secure parking.

Terrible... they had no rooms available although I booked and Paid for the booking in full on Hotels.com. They had to check me in at the Hotel next door... I'm not impressed at all... :-(

Nice great and quiet hotel, not too far from center, too bad the service is not at the level: they had "forgotten" to organize my airport pick-up (at 11:00 PM at Windhoek Airport... I called them, they did not care so had to take an unlicensed cab... I'm a grown man used to travelling in Africa , but this is not ideal...); after that, the room service took one hour and one reminder call to bring me one milk shake and a bottle of water (so I gave no gratuity, which made the waiter so angry he left without saying goodbye and leaving the door open...), and last, I had to extend my stay of one night, but they did not get confirmation from Hotels.com, which they solved by telling me I had to pay again if the confirmation did not arrive on their system... had to call Hotels.com and to complain to hotel management (gladly reactive) to solve the issue, elsehow I'd have had to pay twice...

Most horrific experience, after having traveled and been in hotels over +10 years worldwide. Incredible slow, uninterested staff, non-communicative among each other, my Hotels.com reservation was NOT in their system they claimed - about 1.5 hours later of fighting then it was. The "business" room was dirty, old and run down. Never ever go there.

Friendly staff