Hyatt Place North Charleston

I recommend this hotel to anyone because the make you feel home. The staff are very friendly, lovely, welcoming and amazing.

Hotel smelled like marijuana and the cleanliness of the room wasn’t up to standard. The bed was not comfortable and felt like it was broken. I immediately sank into the bed as I laid in it.

The hotel was very nice! Parking lot had parking and was very well lit and clean. The hotel lobby was clean garbage cans were emptied.Staff were available to answer questions. Elevators were clean and working efficiently, complementary welcome drinks, coffee, water, etc. were readily available and appropriate temperatures. Always clean of any cleaning carts and room service dishes. Rooms were very clean. Sheets were super soft and air-conditioning worked better than expected.

Clean, and comfortable. Great breakfast.

A hidden gem. Kind and attentive staff. Beverly was very helpful and prompt to respond. The breakfast was great. Reminded me of grandma’s breakfast.

This might have been a Hyatt level place 20 years ago, but they have done as little as possible to maintain it. There aren't even enough linens to replace them in the rooms as they are changed. The hallways smell of sewage and stains and discolorations are visible where ever one looks. PS: Breakfast was nasty too.

If you’re a local person in need of a night stay avoid this place at all cost. If you’re military or a veteran read how they treated a fellow veteran first before booking. Needed a room for one night because some work needed to be done on my apartment. I booked the room and pay for the room online. When I show up they hit me with a $250 deposit fee. Of course the manager tells me I’ll get it back after I check out. That’s close to double what I rented the room for! Of course being a disabled war veteran living on my VA disability I can’t afford that. I already paid my rent for my apartment the reason I needed a room for the night. The manager in sight said he called someone and was told there was nothing that could be done. There was nothing on the booking site and I showed that to him about this. However that didn’t matter. I went back later and looked at their website and couldn’t find this information. So seeing how they had my money for the room I couldn’t use and I couldn’t get a refund in time for another. Combined with a high fee that was not on the booking site I told the gentleman on site “Guess l’ll just sleep in my car” Being a combat veteran I’ve slept in worse places. He did tell me sorry for the inconvenience. The all mighty dollar once again this time over helping a war time disabled veteran. That’s the world we live in.

Overall room was ok. It was clean and the check-in staff was pleasant. The area around the hotel did not seem great and had me a little concerned for safety. The Wi-Fi in our room did not really work and the water pressure in the shower was extremely low. The food at breakfast had more variety than the typical Hotel breakfast however it was not kept well stocked and we had trouble actually getting anything to eat. Only one elevator was working and it was very slow.

Room was very comfortable to stay in and I enjoy the layout. The only thing I can complain about is that the room didn't have a microwave to warm my food, but that wasn't a deal breaker for me.

Plusses: People were nice and I slept well as the room was quiet. Also they have a pool and free breakfast. Minuses: It’s an old building in need of repair. One elevator was broken, the other was on its last legs, very slow to run with a door that opened gradually. When you turned on the bathroom light, the fan rattled loudly. There was a broken ATM machine, the door to the pool gad a broken lock so I needed to be let in and almost got locked in. Once in the pool, it was so dirty I got out again. Breakfast was mediocre.