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9.2 / 10 Guest Rating

The Empress Hotel Chiang Mai

199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100, Chiang Mai, TH

The Empress Hotel Chiang Mai - main view

About the Property

Discover the perfect blend of comfort and convenience at The Empress Hotel Chiang Mai, located in the heart of this vibrant city.

Recreational Delights
Unwind with an array of recreational options, including a sparkling outdoor pool, invigorating sauna, and well-equipped fitness center. Enjoy ultimate relaxation and indulgence during your stay.

Culinary Experiences
Savor exquisite Thai cuisine at Chao Nang Coffee Shop or indulge in delightful room service. Our poolside bar and two lounges offer a variety of refreshing drinks perfect for unwinding after a busy day.

Seamless Connectivity and Services
Stay connected with complimentary wired and wireless internet access throughout the hotel. Our attentive concierge services and business center ensure that all your needs are met, making your stay both pleasurable and productive.

Don't miss your chance to experience all that The Empress Hotel Chiang Mai offers—book your stay today!

Facilities & Amenities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Sauna
Designated smoking area

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.

Check Room Availability

1 night · 2 adults

Available Rooms

Executive Suite - Photo 1
Executive Suite - Photo 2
Executive Suite - Photo 3
Executive Suite - Photo 4
Executive Suite - Photo 5
Executive Suite - Photo 6
Executive Suite - Photo 7
Executive Suite - Photo 8
1/8

Executive Suite

1 King Bed OR 2 Twin Beds344-sq-foot room with city views Layout - Bedroom and living roomRelax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Satellite channels Food & Drink - Room service (limited) and minibar (fees may apply)Sleep - Turndown service and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, desk, and access to in-room childcare; cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNeed to Know - No rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVHair dryerBathrobe

Executive Suite

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$276.2

$220.96

Includes taxes & fees
Executive Room - Photo 1
Executive Room - Photo 2
Executive Room - Photo 3
Executive Room - Photo 4
Executive Room - Photo 5
Executive Room - Photo 6
Executive Room - Photo 7
1/7

Executive Room

1 King Bed OR 2 Twin Beds344-sq-foot room with pool views Relax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Satellite channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)Sleep - Turndown service and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerheadPractical - Safe, desk, and access to in-room childcare; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVHair dryer

Executive Room

Non-refundable
Room Only
20% OFF$108.21

$86.57

Includes taxes & fees

Executive Room

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$157.43

$125.94

Includes taxes & fees
Superior Room - Photo 1
Superior Room - Photo 2
Superior Room - Photo 3
Superior Room - Photo 4
Superior Room - Photo 5
Superior Room - Photo 6
Superior Room - Photo 7
Superior Room - Photo 8
1/8

Superior Room

1 King Bed OR 2 Twin Beds344-sq-foot room with mountain and city views Relax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Satellite channels Food & Drink - Refrigerator, minibar (fees may apply), room service (limited hours), and free bottled waterSleep - Turndown service and bed sheets Bathroom - Shower, free toiletries, and a hair dryerPractical - Access to in-room child care, safe, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarShowerSafety deposit boxTVHair dryerRefrigerator

Superior Room

Non-refundable
Room Only
20% OFF$79.73

$63.78

Includes taxes & fees

Superior Room

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$115.99

$92.79

Includes taxes & fees
Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
Deluxe Room - Photo 7
Deluxe Room - Photo 8
Deluxe Room - Photo 9
Deluxe Room - Photo 10
Deluxe Room - Photo 11
1/11

Deluxe Room

1 King Bed OR 2 Twin Beds344-sq-foot room with pool views Relax - In-room massage availableInternet - Free WiFi and wired internet accessEntertainment - Satellite channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)Sleep - Turndown service and bed sheets Bathroom - Shower, bathrobes, and slippersPractical - Safe, desk, and access to in-room childcare; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingSmoking And Non-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVHair dryer

Deluxe Room

Non-refundable
Room Only
20% OFF$94.94

$75.95

Includes taxes & fees

Deluxe Room

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$138.1

$110.48

Includes taxes & fees

Guest Reviews

9.2
Exceptional133 verified reviews
AI Summary

Guests highly rate the helpful staff and frequently praise the good location.

Categories

Cleanliness8.4
Service10.0
Location9.9
Room Quality8.9
Amenities8.8
Value for Money9.4
Food and Beverage8.3
Overall Experience9.9

Select topics to read reviews

E
EBENEZER
Verified booking
family
Standard Room
Stayed in Oct 2, 2025

"Exceptional"

10.0

My stay at Empress Hotel was a most wonderful experience. Empress is located in a beautiful and safe city, Chiang Mai, and it's close to EVERYTHING. You can walk to many restaurants, and the major markets are all within a walking distance. The people of Chiang Mai are friendly, and the cost of living is low. The staff are so friendly and courteous. My birthday fell during my stay at Empress, and they lavished me with so many gifts! What an experience. I thank the staff for the outstanding hospitality.

Helpful?
D
Dominique
Verified booking
Standard Room
Stayed in Aug 23, 2025

"Excellent"

8.0

Large and older hotel with some character. Excellent value for the price. Lobby is very nice looking. Caters mainly to tour groups and not business traveler like me. Easy walking distance from major 5 stars international hotels where conferences are held.

Helpful?
A
Abida
Verified booking
family
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0

Everything is very nice and quiet .

Helpful?
L
linh
Verified booking
partner
Standard Room
Stayed in Aug 7, 2025

"Excellent"

8.0

Beautiful lobby. Upon checkin they gave us a gift bag full of goodies. Room is good sized, beds are on the soft side. Too bad breakfast is extra. A long walk to old town and markets.

Helpful?
C
Curtis
Verified booking
Standard Room
Stayed in Aug 3, 2025

"Exceptional"

10.0

I really enjoyed my stay the staff were excellent. The rooms were nice. The breakfast buffet was really good. A couple things I didn’t like was you had to pay to use the safe in your room. I also wish they had better dining options. They had a very limited menu in the restaurant. But other than that, my day was very good.

Helpful?
R
Richard
Verified booking
partner
Standard Room
Stayed in Aug 1, 2025

"Excellent"

8.0

The hotel was good for the price we paid. But this was advertised as a 5 star hotel. It is definitely not that.

Helpful?
A
Amram
Verified booking
family
Standard Room
Stayed in Jul 31, 2025

"Good"

6.0

This property has nice pictures but in reality it looks like it hasn’t been updated in many many years. Also tye staff’s English was very limited and they weren’t very helpful.

Helpful?
T
Tim
Verified booking
Standard Room
Stayed in Jul 31, 2025

"Excellent"

8.0

Good staff service

Helpful?
L
Laura
Verified booking
family
Standard Room
Stayed in Jul 27, 2025

"Exceptional"

10.0

The staff were very helpful, especially Paul. The breakfast was great exceeded our expectations. The location was great and transportation was excellent. I would recommend this place to others.

Helpful?
E
Emil
Verified booking
Standard Room
Stayed in Jul 19, 2025

"Exceptional"

10.0

The check in process was so easy and we get upgrade it and we get two bags of goodies with six Evian bottle of water I was very impressed I will go back definitely.

Helpful?
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