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8.2 / 10 Guest Rating

Crowne Plaza London - Kingston by IHG

Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ, Surbiton, GB

Crowne Plaza London - Kingston by IHG - main view

About the Property

Luxurious Amenities
Enjoy a 24-hour fitness center, complimentary Wi-Fi, and concierge services. Indulge in a meal at the restaurant Three Sixty or opt for 24-hour room service.

Business and Events
Benefit from a 24-hour business center, express check-in, and ample event space including conference rooms. Complimentary wired internet access is available throughout the hotel.

Prime Location
Located in the historical district of Surbiton, this hotel is within a 5-minute drive of Thames River and Hampton Court Palace. Easily accessible from Heathrow Airport and other major airports.

Book your stay at Crowne Plaza London - Kingston, an IHG Hotel for a luxurious and convenient experience.

Facilities & Amenities

Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Room, 1 Double Bed, River View - Photo 1
Premium Room, 1 Double Bed, River View - Photo 2
Premium Room, 1 Double Bed, River View - Photo 3
Premium Room, 1 Double Bed, River View - Photo 4
Premium Room, 1 Double Bed, River View - Photo 5
Premium Room, 1 Double Bed, River View - Photo 6
1/6

Premium Room, 1 Double Bed, River View

1 Double Bed144-sq-foot soundproofed room with a balcony Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletriesPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

13 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

1 Double Premium River View

Non-refundable
Room Only
20% OFF$272.85

$218.28

Includes taxes & fees

1 Double Premium River View

Non-refundable
Breakfast Included
20% OFF$310.8

$248.64

Includes taxes & fees

1 Double Premium River View

Non-refundable
Half Board
20% OFF$406.58

$325.26

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

1 Twin BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Standard Room

Non-refundable
Room Only
20% OFF$200.19

$160.15

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$238.15

$190.52

Includes taxes & fees

Standard Room

Non-refundable
Half Board
20% OFF$333.46

$266.77

Includes taxes & fees
Premium Room - Photo 1
Premium Room - Photo 2
Premium Room - Photo 3
1/3

Premium Room

1 Twin BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Premium Room

Non-refundable
Room Only
20% OFF$272.85

$218.28

Includes taxes & fees

Premium Room

Non-refundable
Breakfast Included
20% OFF$310.8

$248.64

Includes taxes & fees

Premium Room

Non-refundable
Half Board
20% OFF$406.58

$325.26

Includes taxes & fees
Standard Room, 1 Double Bed, Accessible - Photo 1
Standard Room, 1 Double Bed, Accessible - Photo 2
Standard Room, 1 Double Bed, Accessible - Photo 3
1/3

Standard Room, 1 Double Bed, Accessible

1 Double BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Standard Room With Double Bed-Accessible

Non-refundable
Room Only
20% OFF$200.19

$160.15

Includes taxes & fees

Standard Room With Double Bed-Accessible

Non-refundable
Breakfast Included
20% OFF$238.15

$190.52

Includes taxes & fees

1 Double Standard Accessible

Non-refundable
Half Board
20% OFF$333.46

$266.77

Includes taxes & fees
Standard Room, 1 Double Bed - Photo 1
Standard Room, 1 Double Bed - Photo 2
Standard Room, 1 Double Bed - Photo 3
Standard Room, 1 Double Bed - Photo 4
1/4

Standard Room, 1 Double Bed

1 Double Bed107 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

10 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Standard Room With Double Bed

Non-refundable
Room Only
20% OFF$200.19

$160.15

Includes taxes & fees

Standard Room With Double Bed

Non-refundable
Breakfast Included
20% OFF$238.15

$190.52

Includes taxes & fees

1 Double Standard

Non-refundable
Half Board
20% OFF$333.46

$266.77

Includes taxes & fees

Guest Reviews

8.2
Excellent126 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.5
Service9.0
Location8.5
Room Quality8.0
Amenities8.0
Value for Money8.5
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

T
Terri-Louise
Verified booking
Standard Room
Stayed in Sep 29, 2025

"Good"

4.0

I did not have a balcony in my room. Overall my stay was not that great. This was definitely not a 4 star hotel. I stay quite regularly at many Crowne Plazas, and this one was lacking considerably. From the poor reception behaviour when I arrived, food at breakfast was not to the same level as others in the group. Common areas were dirty. Lifts not working. Overall poor this would be more like a 2 or 3 star.

Helpful?
A
Amy
Verified booking
Standard Room
Stayed in Sep 28, 2025

"Good"

6.0

Body wash in shower had not been filled up

Helpful?
G
Gary
Verified booking
family
Standard Room
Stayed in Sep 21, 2025

"Good"

6.0

The door to the balcony didn’t close properly - room was noisy as a result Not as close to HCP as advertised

Helpful?
S
Sibongile
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Exceptional"

10.0

Very comfortable and clean

Helpful?
P
Patricia
Verified booking
Standard Room
Stayed in Sep 8, 2025

"Exceptional"

10.0

Friendly and helpful staff. Good value breakfast with freshly cooked items. Comfortable room.

Helpful?
R
R P
Verified booking
Standard Room
Stayed in Aug 31, 2025

"Works well - good hotel"

8.0

Nothing to complain about. Works well ... smooth check in and check out. Car parking no problem. Hotel generally in reasonable condition and clean. Room comfortable and clean - good powerful shower. Buffet breakfast good.

Helpful?
K
KASHMIRA
Verified booking
Standard Room
Stayed in Aug 30, 2025

"Good"

6.0

The property was fine but the breakfast was only average and the coffee was awful.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 30, 2025

"Great overnight stay "

8.0

Great service from John on reception. Room was clean and modern for a standard room. Tv included ability to cast from phone which was ideal. Lovely overnight stay. Will definitely stay again. Some cons, AC could circulate room a little better Link to restaurant menu didn’t take me to correct site so couldn’t view menu from room.

Helpful?
D
Darren
Verified booking
Standard Room
Stayed in Aug 26, 2025

"Can’t fault anything "

10.0

Nice hotel and nice staff. Cannot fault anything about the place

Helpful?
A
Anita
Verified booking
Standard Room
Stayed in Aug 24, 2025

"Wonderful, Friendly Hotel!"

10.0

Lovely hotel. Newly furnished and the staff were amazing. Very friendly team who couldn’t do enough for you. If you asked for it, you got it. Extras at breakfast, no problem. I will deffo stay here again when next visiting the area. Tip:- drop luggage off at hotel reception before parking car at the rear.

Helpful?
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