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8.2 / 10 Guest Rating

Crowne Plaza London - Kingston by IHG

Portsmouth Road, Kingston Tower, Surbiton, England, KT6 5QQ, Surbiton, GB

Crowne Plaza London - Kingston by IHG - main view

About the Property

Luxurious Amenities
Enjoy a 24-hour fitness center, complimentary Wi-Fi, and concierge services. Indulge in a meal at the restaurant Three Sixty or opt for 24-hour room service.

Business and Events
Benefit from a 24-hour business center, express check-in, and ample event space including conference rooms. Complimentary wired internet access is available throughout the hotel.

Prime Location
Located in the historical district of Surbiton, this hotel is within a 5-minute drive of Thames River and Hampton Court Palace. Easily accessible from Heathrow Airport and other major airports.

Book your stay at Crowne Plaza London - Kingston, an IHG Hotel for a luxurious and convenient experience.

Facilities & Amenities

Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Premium Room, 1 Double Bed, River View - Photo 1
Premium Room, 1 Double Bed, River View - Photo 2
Premium Room, 1 Double Bed, River View - Photo 3
Premium Room, 1 Double Bed, River View - Photo 4
Premium Room, 1 Double Bed, River View - Photo 5
Premium Room, 1 Double Bed, River View - Photo 6
1/6

Premium Room, 1 Double Bed, River View

1 Double Bed144-sq-foot soundproofed room with a balcony Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletriesPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

13 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

1 Double Premium River View

Non-refundable
Room Only
20% OFF$404.63

$323.7

Includes taxes & fees

1 Double Premium River View

Non-refundable
Breakfast Included
20% OFF$442.86

$354.29

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

1 Twin BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerDesk

Standard Room

Non-refundable
Room Only
20% OFF$329.93

$263.94

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$368.22

$294.58

Includes taxes & fees
Suite, 2 Bedrooms - Photo 1
Suite, 2 Bedrooms - Photo 2
Suite, 2 Bedrooms - Photo 3
Suite, 2 Bedrooms - Photo 4
Suite, 2 Bedrooms - Photo 5
1/5

Suite, 2 Bedrooms

2 Double Beds409 sq feet Internet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, double sofa bed, and desk; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

38 m2
Sleeps 4
2 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarSafety deposit boxTVTelephoneHair dryer

2 Bedroom Suite 2 Double

Non-refundable
Room Only
20% OFF$628.5

$502.8

Includes taxes & fees

2 Bedroom Suite 2 Double

Non-refundable
Breakfast Included
20% OFF$666.75

$533.4

Includes taxes & fees
Premium Room - Photo 1
Premium Room - Photo 2
Premium Room - Photo 3
1/3

Premium Room

1 Twin BedSoundproofed roomInternet - Free WiFi and wired internet accessEntertainment - Flat-screen TV with satellite channelsFood & Drink - Coffee/tea maker, electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletriesPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Climate-controlled air conditioning, daily housekeeping, and heatingNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerBathrobe

Premium Room

Non-refundable
Room Only
20% OFF$404.63

$323.7

Includes taxes & fees

Premium Room

Non-refundable
Breakfast Included
20% OFF$442.86

$354.29

Includes taxes & fees

Guest Reviews

8.2
Excellent126 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.5
Service9.0
Location8.5
Room Quality8.0
Amenities8.0
Value for Money8.5
Food and Beverage8.0
Overall Experience8.0

Select topics to read reviews

V
Verified traveler
Verified booking
self
Standard Room
Stayed in Feb 6, 2020

"Exceptional"

10.0

Friendly staff, nice bar area. Fitness room adequate

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Dec 22, 2019

"Excellent"

8.0

Close to the party we attended and had everything we needed

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Nov 26, 2019

"Good"

2.0

Worst night sleep at a hotel ever, the bed was so worn i rolled into the middle in a massive dip and the pillow has given me a trapped nerve in the neck.... will never book a Holiday Inn again. Oh and the parking, there isnt much its used by the Landrover garage next door....

Helpful?
B
Barrie
Verified booking
Standard Room
Stayed in Nov 18, 2019

"Good"

6.0

Very run down , beer bottles in hall going towards room Bath didn’t work very loud heating fan very scruffy hall way

Helpful?
K
Komal
Verified booking
Standard Room
Stayed in Nov 7, 2019

"Good"

6.0

Poor internet hindering business work, poor food options

Helpful?
G
George
Verified booking
Standard Room
Stayed in Oct 27, 2019

"Change"

8.0

Although there was extensive refurbishments going on at this Holiday Inn it didn't interfere with the day to day running of the place.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 2, 2019

"Good for quick pitstop"

8.0

Convenient for a quick layover. We had to check in quite late but the hotel were accommodating and helpful. Clean room with tub. Hardly used the amenities and didn't have the breakfast, but from what we experienced, clean, comfortable and convenient.

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Sep 29, 2019

"Good"

6.0

While it seems the doors, bathroom and 'furniture' in the rooms have been upgraded in recent times, the lighting is poor and the halls (walls and carpet) are awful. They are dirty, stained and stink. This could be a very nice hotel if they would upgrade the halls and room lighting.

Helpful?
V
Verified traveler
Verified booking
self
Standard Room
Stayed in Sep 18, 2019

"Exceptional"

10.0

Convenient, value for money, good internet and hot water. Comfy bed.

Helpful?
R
roger
Verified booking
Standard Room
Stayed in Sep 9, 2019

"Good hotel"

8.0

Well equipped room - friendly staff. Nice bar and restaurant. Room too hot at night!

Helpful?
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