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8 / 10 Guest Rating

SureStay Hotel by Best Western Jacksonville South

5018 University Blvd W , Jacksonville, us

SureStay Hotel by Best Western Jacksonville South - main view

About the Property

Convenient Location
Located just 5 miles south of downtown Jacksonville, Florida, SureStay Hotel by Best Western Jacksonville South offers easy access to popular attractions like Jacksonville Beach, EverBank Field, and the University of North Florida.

Comfortable Accommodations
Enjoy spacious rooms with free WiFi, tea- and coffee-making facilities, cable TV, and a work desk. Relax in a cozy environment after a day of exploring the city.

Convenient Amenities
Take advantage of the hotel's full hot breakfast, 24-hour front desk, on-site laundrette, and vending machines. Everything you need for a comfortable stay is right at your fingertips.

Experience the best of Jacksonville at SureStay Hotel by Best Western Jacksonville South. Book now for an unforgettable stay!

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room with Two Queen Beds with Mobility Accessible Tub - Photo 1
Queen Room with Two Queen Beds with Mobility Accessible Tub - Photo 2
Queen Room with Two Queen Beds with Mobility Accessible Tub - Photo 3
Queen Room with Two Queen Beds with Mobility Accessible Tub - Photo 4
1/4

Queen Room with Two Queen Beds with Mobility Accessible Tub

The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

ROOM, 2 QUEEN BEDS, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$93.85

$75.08

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
Queen Room with Two Queen Beds - Photo 3
Queen Room with Two Queen Beds - Photo 4
Queen Room with Two Queen Beds - Photo 5
1/5

Queen Room with Two Queen Beds

The quadruple room provides a tea and coffee maker. The unit offers 2 beds.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

ROOM, 2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$93.85

$75.08

Includes taxes & fees
King Room - Photo 1
King Room - Photo 2
King Room - Photo 3
King Room - Photo 4
King Room - Photo 5
1/5

King Room

The double room offers a tea and coffee maker. The unit has 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

ROOM, KING BED

Non-refundable
Breakfast Included
20% OFF$87.56

$70.05

Includes taxes & fees
King Room - Disability Access - Photo 1
King Room - Disability Access - Photo 2
King Room - Disability Access - Photo 3
King Room - Disability Access - Photo 4
1/4

King Room - Disability Access

The double room provides a tea and coffee maker. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioning

ROOM, KING BED, ACCESSIBLE

Non-refundable
Breakfast Included
20% OFF$87.56

$70.05

Includes taxes & fees

Guest Reviews

8
Excellent1138 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness5.8
Service9.8
Location9.3
Room Quality6.3
Amenities8.3
Value for Money7.8
Food and Beverage8.8
Overall Experience7.8

Select topics to read reviews

K
KFS_386VERMONT
Verified booking
Family
Standard Room
Stayed in Feb 19, 2026

"Danger!"

4.0

This hotel is in a very dangerous area. Staff members are rude and abrasive, saying only "Yep" when we walked in (no 'Hello' or other greeting). The in-room wifi didn't work and staff members were entirely indifferent. There was no chair in the room. This is standard and very basic. Walls are paper thin and you can clearly hear conversations from people in the next room. No fault of the hotel, there is a garage next door that is very loud all hours of the day and night. Breakfast consists of Little Debbie snack cakes and not much else. We would not stay in this hotel again. In fact, spending a night in the car would be a better choice.

Helpful?
G
GirllusUS
Verified booking
family_with_children
Standard Room
Stayed in Feb 14, 2026

"Good"

1.0
Helpful?
J
JovanusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 25, 2026

"Good"

6.0

The price

Hard towels that feel like rubbing sand paper on your skin

Helpful?
M
MicheleusUS
Verified booking
couple
Standard Room
Stayed in Jan 22, 2026

"Excellent"

8.0
Helpful?
G
GEORGEusUS
Verified booking
couple
Standard Room
Stayed in Jan 20, 2026

"Very Good"

7.0

Nice Room. the Toilet took long to refill itself. the water did not taste good.

Helpful?
J
JudithusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"A/c needed to be fix"

2.0

Location

The a/c wasn’t working

Helpful?
M
MadelineusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

9.0

Location....price...staff is very polite.

Helpful?
L
LuisusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 19, 2026

"Awesome place , it did what I needed."

10.0

Clean comfortable bed , close to everything you need. Walmart, gas station etc

I'm not picky, I can adjust to mostly anything.

Helpful?
H
HaleyusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Good"

6.0
Helpful?
S
StephenusUS
Verified booking
extended_group
Standard Room
Stayed in Jan 19, 2026

"Not bad, convenient and a good value"

7.0

Convenient. People were nice.

You can tell it was dated and attempting facelift but everything was clean.

Helpful?