Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN

Bed was comfortable

Check in was at 3pm, we arrived at 4pm and were told that our rooms were not going to be ready for another 3 hours. The towels were stained and dirty.

The lady at the front was nice but when we come to check back in the housekeeper said that we had stains on the towels which was a lie so we've been renting from here saying here a long time off and on and we were even considering moving here but not now because we've been lied on so now we can't let stay here until it's going to pay $100 deposit but yet nobody ever come in our rooms no housekeepers never coming in our rooms I didn't even get my deposit back because they didn't can't take pictures can't tell me nothing can't tell me what was on the towels but we can't stay here

That I got lied on by staff by housekeepers that didn't never come in the room

great

Large rooms. Nothing else

Hotel is falling apart. Shower was in terrible condition. Fitness equipment didn’t work The two treadmills looked like they found them in some trash bin. I used to like staying in this chain, but no more. .

It was quiet and out of the way.

The night desk person gave us keys to a room that already had an occupant because he was distracted with an issue with occupant. Both the occupant and myself had to walk back down to the desk to get the room situation sorted out.

The staff was extremely friendly. They went above and beyond to meet our needs. The breakfast had flavor which rarely happens. 10/10

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