Country Inn & Suites by Radisson, Knoxville at Cedar Bluff, TN

The breakfast was good and the room was clean.

The pool was green and wasn’t filtering. Everything was very tired looking. The fitness room was not usable. The treadmills were shredded.

The room was spacious, check in was easy, free breakfast, and great location with easy highway access and restaurants

Although the rooms were spacious and clean, the property is outdated.

This was the last time I will ever stay there. The first time around, everything was fine. This time, however, the front desk clerk—a young woman named Alma—behaved very poorly. I asked for a late checkout, but she told me, "No, that’s not possible, because there’s no one available to clean the room." Consequently, I had to pay for an entire extra night just to stay one additional hour, as she was essentially rushing me out of the hotel. I went downstairs, and the coffee was nothing but water; when I mentioned this to her, she insisted, "That *is* coffee." I replied, "That coffee is just water; it’s not strong at all." Both she and the housekeeping staff displayed a very bad attitude—and this is despite the fact that I am a "Choice" member. There are definitely better hotels in the area where one can stay. I would not stay there again. Esta fue la última vez que estuve hospedada ahí . La primera vez todo bien. Este ves la chica de fronk desk que se llama alma se portó muy mal . Pedía late checking out . Y me dice no no se puede porque no hay quien limpie el cuarto . Así que tuve que sacar otra noche por una hora más que me quede porque me está ya corriendo del hotel . Baje y el café era solo agua le comenté y me dice es café y le dije ese café es agua no está fuerte . Muy mala actitud y de las housekeeping. Y eso que soy miembro de chose . Definitivamente hay mejores hoteles alrededor donde una puede quedarse . No volvería a quedarme ahí .

Beds were comfy and hotel was quiet. Breakfast was good.

Hotel needs some cosmetic improvements. Seems to be an older hotel but all in all it was a good place for our needs. I called and confirmed pool would be open then got there and found the pool was closed after i confirmed it would be open so i wasnt happy about that; however, the staff did work hard to get it opened the next day but it was never what id call "clean".

Convenient to the location where we attending an event.

N/A

It was easy to check in and out.

We could feel the springs in the bed, bugs crawling all over the ceiling when we walked into the room, hair from previous guest was all over the bed.