Royal Extended Stay Alcoa

The room wasn’t clean and found cigarettes butt in the bed the floor had not been mop and the worker was rude when ask for extra towels and everything

This place was the most Nastiest place I have ever seen in a hotel!!!! Holes in blankets, dirty sheets, stunk so bad!!! we were in there about 20 mins and left!!! No way in heck I was staying there so we just took our losses! The receptionist was rude but I feel she has had this happen a lot!! I don’t see how the health department hasn’t came in or something!! LIVING NIGHTMARE

First of all the rooms look nothing like the photos. They were dirty, roach filled, smelling of smoke and mold. We asked for handicapped accessible bathroom and did not get one. I don't believe that they have any. We had to chase down housekeeping in order to get towels that we asked for the previous day. The entire time of our stay NO ONE came to clean, empty the trash or refresh the towels. A pest control man came in and gave three little sprays for the huge cockroaches. The beds were hard roll aways that didn't have sheets that fit the beds and were dirty. We did not sit on the couch because it was filthy. There was mold in the bathroom and the ceiling was falling down in pieces. We were supposed to check in at 3 pm but was told the room was not ready. Didn't get into room until almost 5 pm. When we tried to check in at 3 there was no one at the desk. We had to call someone to come check us in. Even though it was a non-smoking motel I continually smelled smoke and not just from cigarettes. We took a video of The Moldy bathroom and a photo of the filthy couch. This place should be condemned. We will not be staying there again. By the way it is know by three different names on the site. Royal extended stay Alcoa, Budget inn Alcoa and Royal stay Alcoa.

Worst hotel ever!!! Dirty! Holes in blankets. Beds very uncomfortable and OLD. Truly needs looked into by board of health. Not a place you should be promoting on this site!

Quiet and comfortable

Worst hotel i have ever been to my whole life.

From A to Z this is the worse motel to stay! No soap at all ! No any type of soap in the room: no hand soap, no soap to use for shower , nothing absolutely. I was supposed to be there for a night , I left few minutes after I checked in, most disgusting motel I have ever been. Terrible at reception. The room number was missing on the door , I had to guess what number it could between two rooms, I coud by mistake be trying to knock someone else room. After I finally got into the room, I checked the bathroom , there was a big bug around the shower with dirty towels hanging where the clean one were supposed to be . Beds in terrible condition. Again I can't believe there be such place without soap. I tried to call for service asking about the soap, no way. I went to ask the receptionist about that, she said there is no soap , they no soap. Terrible place, no hygiene, no respect, I don't even know how to describe the place. Because of all that, I could not stay for even two minutes after I checked in the room, from check in to check out the whole thing lasted less than ten minutes! The place must be reported to healthcare authorities, it is a source of all types of diseases, this place must be closed!!! very disgusting!!!

Cops are out of the building at 2:30 a.m. people outside talking all night room smell terrible lights didn't work in the living room it was a horrible experience

It was a good stay.

Came home with rash and itching. Not sure where from. Husband and I both. Will not stay here again.