Royal Extended Stay Alcoa

You get what you pay for. I just needed a place to sleep since I had to be back at work so early. At the rate I paid, I would probably stay again if I had to.

Owners very lucky to have Nancy on staff

Place was terrible, got kicked out at 2am for asking for more towels, cause the bath clogged.. Reserved place for 2 guests, and they said I didn’t register my wife… horrible!!!

Killed two cockroaches and several spiders shortly after entering the room, also noticed what could have been bed bugs. No amenities to speak of, curtain over the window facing the sidewalk and courtyard was too small and full of holes. It was a 'non-smoking' room, but smelled like cigarette smoke.

I booked a room for 3 nights for a homeless veteran on Veteran's Day through Expedia minutes before we drove to the property to check him in. At arrival, was informed he was ineligible to stay because he didn't have his state ID available. Was informed that the hotel would contact Expedia to issue a refund, but when I followed up with Expedia, they were unable to contact the hotel to verify.

There was not a trashcan in the room. There were crumbs in the bed and there were bugs on the floor.

One bed was used, dead flies all over floor, left over Arizona Iced Tea on bedside table, bathroom door missing. First 2 rooms they gave us the doors were jammed shut. Pillows, sheets, drapes stained and filthy. A/C worked well.

Not clean no door on the bathroom noodles on my bed dirty sheets holes on my blanket in a non smoking room I ask for another room it was the same filthy I can’t see how they pass inspection

Dead roach in the room. Free wifi was advertised, they had none. Telephone in the room didn’t work. This should be your last resort. Slightly better than sleeping on the streets.

We arrived and our room still had trash in it as well as dirty sheets. When we go to the front desk to ask them to clean it the lady was super annoyed. Later we came back and it was clean but I refused to sleep on the sheets because they were so stained. We also saw a drug deal go on outside. I highly Recommend everyone to avoid this “hotel”