Dukes at Queens Boutique Hotel

Check in was excellent staff very friendly, pleasant and efficient. Room was upgraded, very spacious and comfortable. Room and hotel was very clean. Dining room is spacious, well laid out with a buffet area and hot breakfast ordered at your table. Good selection of programmes available on tv. Adjacent to most services such as Restaurants, bars, pharmacy and local shops. On street parking available. Overall experience was very positive.

Clean room and very comfortable bed. Staff extremely friendly and helpful. Would recommend to others.

A friendly front of house and good breakfast but unfortunately that is where it ended for us. We were put in a second floor room right underneath their plant room (assumed AC). As we couldn’t sleep with the whirring sound of other peoples AC we asked for another room but unfortunately had no other rooms on the night. We were upfront and honest with the reception who apologised and said they would bring it to the attention of management. They even came to the room and agreed it was an unacceptable noise. Management not interested - we were happy with paying for board but requested if they could review a reasonable goodwill on the basis we had no sleep. Response was blunt saying the room is fine, and didn’t even get a direct email. Also to note that whilst they advertise the neighbouring pub menu in the rooms, they do not allow you to take a drink away into your room. I did ask if it was allowed, as we wanted a drink after a meal out elsewhere. After first getting it confirmed by reception you could, when going to order in the bar, they were rude and claimed to be nothing to do with the hotel, so could not order a drink. Would not stay again on this basis and a warning for people positioned on the second floor.

lovely staff, and lovely hotel. some parts of room could do with a lick of paint but lovely overall for stars and price.

Lovely hotel walking distance to the centre where all the shops are some lovely little bars and restaurants close by, short walk to Ormeau Park also

Very impressed with this hotel clean tidy and comfortable

Excellent stay and service from check in to check out, staff were incredibly friendly and helpful. Room was very spacious and well kept, had everything you could need. Bed was very comfortable, had excellent night sleep and no noise from outside or other rooms could be heard

Lovely 2 night stay ,very pleased with room and facilities,bar terrace was good as we where lucky with the weather ,nice food too , also good location,staff where all amazing ,thanks to them we had a lovely time

Friendly welcome, Large comfortable room. Great location.

Lovely hotel in a great location with very friendly and accommodating staff. Highly recommended!