Candlewood Suites Abilene, an IHG Hotel

Nothing

The staff was having a dispute at check in. Lots of cursing and threatening. I will never stay here again

The first day as checking in, you could tell the lady at the front desk was a little bit overwhelmed because it was already 2 something in the afternoon and couldn’t find the cleaning lady bc she still had 3 rooms to clean. But the nxt day she was a lot better

The room smelled like mildew. And there was food left in the fridge (big container of yogurt) the floor felt wet as if it had been flooded. This will be the last time I stay there. I thought maybe since I had my grandbabies with us (ages 3 & 1) that I could cook them breakfast, but with the way the room smelled, we decided to go elsewhere. I didn’t really sleep well that night bc the sheets smelled and they felt wet.

Old and dated hotel. The smell in the room and hallways was terrible

We never checked on. The lobby was damp and needs renovation desperately. I waa meeting my new great niece infant and could not risk bringer her into property. Should have gotten a full refund because on line photos cemetery false!

The television and all the lights were on, I think the room had been given to someone else that moved to another room. 2 microwaves so there was not counter space, no coffee left in the room. 3 mismatched chairs. This room seemed to be forgotten and not used much. We enjoyed Candlewood in Lake Jackson, TX but this one was a disappointment

Property needs updating. Dirty towels in hall. Floors fight. Kitchen film of grease. Overcharged by $45 Language barrier at front desk

The guy at check-in was great, the ladies on the morning shift appeared to be a little scattered. I had my cat in the travel bag and one of the ladies headed straight to me with the cleaning cart and wouldn’t move, my cat was scared. The mop on one of the cleaning carts was hanging over the edge into the hallway causing a bit of a safety issue. I’m not a picky person by any means, but basic safety precautions should be taken and common courtesy to the guests should be a priority.

Dirty and smelly. Walk across the carpet with your bare feet and feel the need to wipe them off to get in bed. Our stay was supposed to be 3 nights. We rented a different hotel for the third night. We should have left on the first night. We didn't sleep very much during the nights we stayed.

Someone had a keycard to my room one night they tried at midnight, next night is was at 1030 and 130 am. There card allowed them to turn the handle and open the door. The safely latch is the only thing that stopped them. First time it happen I called the front desk. After the lack of concern from staff, I didn't bother after. Will not stay there again the last night I could not sleep not knowing so I left before daylight.