Candlewood Suites Abilene, an IHG Hotel

.

Good central location and beds are ok

This property was quite dated and really needed a lot of cleaning and TLC. I’d avoid this hotel if there’s other options. From smells to terrible coffee to power outage in middle of the night it just wasn’t a great experience.

Ruined my 1200 monthly supply of medicine that needed to be kept cool

Nothing

The lobby smelled like wet socks, it had a very bad odor throughout the entire downstairs at the front desk. The Host or receptionist was very rude and when I called back after we left she was rude on the phone too. She also charged me when I told her I was not going to stay there because of the bad smell just in the lobby. I could only imagine what the rooms smelled like, we did not stay there but I'm still out all that money. Now I have to wait 3 to 10 business days to get my money back, if I even get it back.

Staff was nice

Rooms weren’t available upon arrival due to booking.com We had to pay to get a room through candewood Rooms weren’t ready til 6pm Pool was very small and overcrowded One of ours rooms smelt like mildew

The washer and dryer os free of charge :-)

It was awesome

The furniture and kitchen cabinets were oviously worn and damaged.