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7.4 / 10 Guest Rating

Emerald Hotel

13 Gladstone Road, Gisborne, nz

Emerald Hotel - main view

About the Property

Central Location in Gisborne's Shopping Precinct
Spacious Rooms with Modern Amenities
Food Delivery Services and Proximity to Restaurants

To book a relaxing stay in Gisborne, choose the Emerald Hotel with its convenient location, comfortable rooms, and excellent services!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that 'Breakfast Included' rates feature breakfast for adult guests only. Breakfast is charged NZD 11 per child. Please note that there is a 2% charge when you pay with a credit card. You must show a valid photo ID and credit card upon check-in. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in and must also be staying at the property. Please note that this hotel has a strict 'No Party Policy'.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good1010 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the spacious rooms.

Categories

Cleanliness5.8
Service8.3
Location9.3
Room Quality7.3
Amenities6.8
Value for Money5.7
Food and Beverage7.8
Overall Experience8.3

Select topics to read reviews

E
EmernzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Good"

2.0
Helpful?
M
MorehunzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 17, 2026

"Good"

6.0
Helpful?
S
SandhunzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 16, 2026

"Good"

5.0

The only problem was that there was No Kitchenette there.

Helpful?
V
VivianenzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 10, 2026

"Comfortable stay with easy access and a great mattress."

8.0

Easy access and comfortable- very good bed mattress

Even though the bathroom was large and very comfortable, every time I took a shower, the water would end up all over the bathroom. Even with the glass shower enclosure, the whole bathroom floor would get wet.

Helpful?
R
RangimarienzNZ
Verified booking
family_with_children
Standard Room
Stayed in May 8, 2026

"Good"

4.0

The staff were lovely and it was easy to check in an out.

The property itself felt dirty. The empty spaces around the hotel feel like its an abandoned building. The pool had bird poo all through, so even though its open, its probably not swimable. The furniture is really outdated, whole place just feels old and cold.

Helpful?
C
ClairenzNZ
Verified booking
family_with_children
Standard Room
Stayed in May 4, 2026

"Good"

5.0

Location

No kitchen sink!

Helpful?
A
AnanzNZ
Verified booking
family_with_children
Standard Room
Stayed in May 3, 2026

"Location was really good for what we needed but place is rundown, dirty and smelly."

2.0

Location is very good

Place is dirty and old. Room wasn’t cleaned properly. The carpet was horrible like cheap garage carpet

Helpful?
W
wegracnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 2, 2026

"Itchy"

1.0

Nothing

The bed lice. Bites all Over me after leaving

Helpful?
A
AtousanzNZ
Verified booking
couple
Standard Room
Stayed in May 2, 2026

"Good"

8.0

Location is perfect, exactly in the middle of the city. easy late check-in

The room is too big and could not be warm during the night. Even though the curtain was thick, it could not prevent the cold weather from coming inside.

Helpful?
E
evonnenzNZ
Verified booking
extended_group
Standard Room
Stayed in Apr 30, 2026

"Excellent"

5.0

Room location parking

Helpful?