Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
7.4 / 10 Guest Rating

Emerald Hotel

13 Gladstone Road, Gisborne, nz

Emerald Hotel - main view

About the Property

Central Location in Gisborne's Shopping Precinct
Spacious Rooms with Modern Amenities
Food Delivery Services and Proximity to Restaurants

To book a relaxing stay in Gisborne, choose the Emerald Hotel with its convenient location, comfortable rooms, and excellent services!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that 'Breakfast Included' rates feature breakfast for adult guests only. Breakfast is charged NZD 11 per child. Please note that there is a 2% charge when you pay with a credit card. You must show a valid photo ID and credit card upon check-in. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in and must also be staying at the property. Please note that this hotel has a strict 'No Party Policy'.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good1010 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the spacious rooms.

Categories

Cleanliness5.8
Service8.3
Location9.3
Room Quality7.3
Amenities6.8
Value for Money5.7
Food and Beverage7.8
Overall Experience8.3

Select topics to read reviews

L
LenoranzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Good"

3.0

The view

Uncomfortable bed. Why have 2 single beds to make a double bed? Cleaning is not up to scratch, and why do you have to ask for room to be cleaned. Air con leaks.

Helpful?
K
KimnzNZ
Verified booking
couple
Standard Room
Stayed in Apr 5, 2026

"Excellent"

8.0

Reception staff were awesome. Location exceptional.

Housekeeping were not good. Didnt make the bed and didnt take dirty dishes

Helpful?
S
StevenzNZ
Verified booking
couple
Standard Room
Stayed in Apr 5, 2026

"Excellent"

8.0
Helpful?
L
LeahnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Mar 30, 2026

"What can I say"

5.0

Bed ok I did manage to slerp

Noisy room Found a black hair on towel ...I am blonde No info sheet

Helpful?
J
JodynzNZ
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2026

"Excellent"

8.0

The staff don't annoy you there they pretty much leave you alone everything is accessible , close to the beaches , wharf & town excellent location where we stayed 😊 Apart from the fight in the carpark , patch members walking in and out , cops , nurses etc it was a great stay parking is on point 👌

Ddnt have anything not to like , just the breakfast advertised in the booking but no cafe/restaurant in there , part from that no problems at all

Helpful?
R
RobauAU
Verified booking
couple
Standard Room
Stayed in Mar 28, 2026

"Not clean and site neglected"

3.0

Location was good and off street parking

Wasn’t clean and not well maintained. No power point in the bathroom. The whole site looks run down and neglected. Not very welcoming. Would not recommend

Helpful?
A
AninzNZ
Verified booking
family_with_children
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

10.0
Helpful?
D
DavenzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Mar 22, 2026

"Good"

7.0

Plunger coffee sachet in room. No plunger. No milk in the room. None provided at check in.

Helpful?
B
BrettnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Mar 22, 2026

"Good"

3.0

To close to main road trucks all night

Helpful?
M
Mr Mata nzNZ
Verified booking
extended_group
Standard Room
Stayed in Mar 22, 2026

"Enjoyable"

10.0

Very efficient use of space, friendly staff. Clean room and hotel.

Didn't realize there was no actual kitchen, but we managed

Helpful?