Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
7.4 / 10 Guest Rating

Emerald Hotel

13 Gladstone Road, Gisborne, nz

Emerald Hotel - main view

About the Property

Central Location in Gisborne's Shopping Precinct
Spacious Rooms with Modern Amenities
Food Delivery Services and Proximity to Restaurants

To book a relaxing stay in Gisborne, choose the Emerald Hotel with its convenient location, comfortable rooms, and excellent services!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that 'Breakfast Included' rates feature breakfast for adult guests only. Breakfast is charged NZD 11 per child. Please note that there is a 2% charge when you pay with a credit card. You must show a valid photo ID and credit card upon check-in. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in and must also be staying at the property. Please note that this hotel has a strict 'No Party Policy'.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good1010 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the spacious rooms.

Categories

Cleanliness5.8
Service8.3
Location9.3
Room Quality7.3
Amenities6.8
Value for Money5.7
Food and Beverage7.8
Overall Experience8.3

Select topics to read reviews

L
LauraauAU
Verified booking
couple
Standard Room
Stayed in Apr 27, 2026

"Exceptional"

9.0
Helpful?
R
RihipanzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 27, 2026

"Great"

8.0

Spacious

Parking spaces would’ve been quite tight if the lot was full, luckily it wasn’t

Helpful?
E
ErananzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 24, 2026

"Disappointing."

2.0

The shower.

The bathroom had a noisy fan or something running continuously that couldn't be turned off, so it was hard to get to sleep. And then the internet was rubbish. I couldn't do a Zoom using the hotel internet at 8am in the morning. It kept dropping out and freezing. I had to tether my phone. I wouldn't want to stay there again.

Helpful?
D
DalenzNZ
Verified booking
couple
Standard Room
Stayed in Apr 24, 2026

"Exceptional"

10.0
Helpful?
J
JoenzNZ
Verified booking
couple
Standard Room
Stayed in Apr 22, 2026

"Pleasant two day stay."

10.0

Beautiful views of the river good covered enclosed car parking in house entry to pub and restaurant great games room as well.

The carpet and furniture needed cleaning the sliding door to the balcony was difficult to lock.

Helpful?
B
BansenzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 18, 2026

"Excellent"

8.0
Helpful?
D
DariennzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 16, 2026

"Only once lift working. A lot of renovates going on at the time"

5.0

Bathroom and Bedroom was spacious

There was a wet leak when it started raining. And asked for a new room which they accommodated

Helpful?
V
VasdevanzNZ
Verified booking
couple
Standard Room
Stayed in Apr 12, 2026

"Good"

1.0
Helpful?
K
KarynnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 8, 2026

"Very Nice, Relaxing and enjoyable"

8.0

was a great location for shopping and dining

N/A

Helpful?
B
BlairnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 6, 2026

"Okay stay not the best."

5.0

Location and nice reception area

No elevator working on arrival stairs with all luggage was horrible shower not clean properly no coffee/tea refills only one of each on arrival no sky tv channels very disappointing.

Helpful?