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7.4 / 10 Guest Rating

Emerald Hotel

13 Gladstone Road, Gisborne, nz

Emerald Hotel - main view

About the Property

Central Location in Gisborne's Shopping Precinct
Spacious Rooms with Modern Amenities
Food Delivery Services and Proximity to Restaurants

To book a relaxing stay in Gisborne, choose the Emerald Hotel with its convenient location, comfortable rooms, and excellent services!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that 'Breakfast Included' rates feature breakfast for adult guests only. Breakfast is charged NZD 11 per child. Please note that there is a 2% charge when you pay with a credit card. You must show a valid photo ID and credit card upon check-in. Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in and must also be staying at the property. Please note that this hotel has a strict 'No Party Policy'.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.4
Very Good1010 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the spacious rooms.

Categories

Cleanliness5.8
Service8.3
Location9.3
Room Quality7.3
Amenities6.8
Value for Money5.7
Food and Beverage7.8
Overall Experience8.3

Select topics to read reviews

S
shaquillenzNZ
Verified booking
family_with_children
Standard Room
Stayed in Mar 4, 2026

"Good"

3.0

The staff were so accommodating.

The cleanliness was not great at all. I wouldn’t recommend taking kids here.

Helpful?
A
AlexandernzNZ
Verified booking
family_with_children
Standard Room
Stayed in Mar 2, 2026

"Exceptional"

10.0
Helpful?
Q
QuintennzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Feb 27, 2026

"Excellent"

8.0
Helpful?
C
CrystalnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Feb 25, 2026

"Excellent"

8.0

No

It was algufs

Helpful?
J
JannzNZ
Verified booking
couple
Standard Room
Stayed in Feb 22, 2026

"Highly recommend this hotel"

10.0

Central to where we needed to be, it was quiet, safe secure carparking

There was nothing we didn’t like - the staff, the room, it was spacious, clean and we had everything we needed

Helpful?
L
LisbetnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Feb 22, 2026

"Exceptional"

10.0

Overall, lovely Clean room, big room, safe parking.

Only little negative thing would be the birds 🐦 leaving poop behind in the pool and pool area 🙃

Helpful?
L
LordharnanzNZ
Verified booking
couple
Standard Room
Stayed in Feb 13, 2026

"Exceptional"

10.0
Helpful?
C
ClarencenzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Feb 12, 2026

"Excellent"

8.0
Helpful?
C
CelianzNZ
Verified booking
extended_group
Standard Room
Stayed in Feb 12, 2026

"Needs and upgrade, then would surely be a great hotel."

5.0

Location and the pool

Outdated. Fans needed maintenance or get new ones.

Helpful?
A
AndreanzNZ
Verified booking
couple
Standard Room
Stayed in Jan 30, 2026

"Good"

6.0
Helpful?
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