Brookstone Lodge near Biltmore Village, an Ascend Collection Hotel

Rooms were neat beds were comfortable and well made

Easy to access Biltmore, downtown Asheville and the Blue Ridge Parkway

Very clean and quiet

Breakfast could have been better ..

We've stayed here several times over the past few years to visit children and grandchildren in the Asheville area. The location is central to many of Asheville's best restaurants and shops. It's easy to jump on and off Rt. 40.

There has been a noticeable decline in cleanliness and upkeep of the rooms and property in the last couple of years. Our queen room this past week was miserably small and cramped. The bathroom had a sliding barn door style that didn't stay open, so it became an annoyance. Unfortunately, it also had a large gap when it was closed and didn't afford much privacy. Although the room had been "cleaned", the floors were still sticky and dirty and the room had a general dusty yuck factor. The refrigerator made loud, weird sounds throughout the night - like pounding and whirring, so we didn't sleep well at all. The bed was not comfortable either. It had a thick pad that was made for a twin bed which kept sliding off kilter, becoming lumpy throughout the night. I don't think that removing the pad would add any comfort, however. Throughout our stays here over the past few years there's been a steady, negative decline. We decided this was our last stay at Brookstone Lodge - we'll be looking at other properties in the area for our visits to Asheville. I'm sorry to be so negative, and I do realize that many establishments in Asheville have had a hard time recovering from the flood during Hurricane Helene, but at this point, it is not worth the money or our unease.

Clean and convenient

Beds to close to window and air unit, can’t even barely get thru there on that side. Also lock on door was broken. Staff was not really very friendly and never at the desk.

Fridge broken. Wall socket for lamp was shorting out. Breakfast cold and bland. Power outage intermittently so we left. They would not refund.

Room was calean and comfortable

Breakfast was lacking appeal and varitry

The bed

Put us in handicap room and we have no special needs for that also in hallway with the pool noises did not end till 9:00 put in room beside ice machine. So sleeping was not an opton.