Hawthorn Extended Stay by Wyndham Kilgore

Most horrible experience ever! First night, power outage. So, no air conditioning, no house keeping or clean towels. No hot breakfast meats. Second night, bathroom sewage came up out the basin, including black sludge and flooded all personal items on vanity counter tops, bathroom floor and room carpet. I unknowingly got out of bed onto wet, disgusting carpet. Which means, I could not shower or groom. Custom service was not helpful and seemingly unconcerned. In frustration and disgust, I checked out early and cut my family reunion trip short and drove from Kilgore Texas back to Orange Park Florida. In addition to a complete refund, I'd like compensation for destroyed hygiene and personal items.

Staff when we arrived didn’t take cash app or cash! Then the electric went out and after it came back on the ac completely broke we woke up sweating will not return

The room and especially bathroom needs remodeling post-haste. I resented being told to press a button on a "box" behind the TV in order to recieve a signal. Otherwise the staff were professional, polite, accomodating and egar to please. Complimentary breakfast was tastey/delicious. The most glaring observation was the extreemly condition of the bathroom.

Nice stay. Good hot breakfast. Only downside was since it was a full house, they didn’t have enough towels to give us for our second night.

It was a great stop to grab a nights sleep and continue on our way to a family member’s graduation.

I'm a regular customer of the Kilgore Hampton Inn. Everyone on staff is friendly and helpful. The rooms are always clean, and the amenities are appreciated. And the breakfast buffet is absolutely the best!

Grest

Sleeping room was fine. The bathroom could use a refresh and some new shower doors.

Jackie at the front desk was awesome!

The room had an odor and the wallpaper was peeling off the walls.