Hilton Garden Inn Ridgefield Park

It’s in a good location, it’s basic but clean and well Kept. The outstanding feature of this place is the friendly, helpful and personable staff. Each person was welcoming and helpful. They are really the reason I’ve stayed there four times!

A free breakfast offering would be nice

It is a clean property while close to NYC, it is still quiet and peaceful. Let me tell you about the staff though, I have traveled all throughout the world and while many front desk clerks just do their job, many don't upgrade themselves to being ambassadors of hospitality. Felix is a model of hospitality. I came in with some pre-existing issues and made my problems, his problems and did everything he could to assist and help me. Felix's hospitality comes from the heart and when you check into this property, you will be greeted by him and will feel at home. I cannot recommend this property enough.

While booking we saw the breakfast was included and free but when we went to breakfast room picked a plate and food the front desk said my room doesn’t include breakfast we kept the plates there and left it was very insulting for us .

No proper respect

nothing

the location is far away from the city. no shop around if you wish to buy water or other things no shop around hotel locations. ı was very sorry I have choosen this hotel. they dont offer even 1 glass water but sell 0.5 ml water 3 dollar.. very shameful for hotel. water very important for life. you pay much money but no 1 bottle of water and no breakfest. I said I am unhappy to choosen this hotel..

The hotel is very clean and quiet. Felix is an amazing concierge. He balances professionalism and friendliness so well and never fails to acknowledge everyone in the lobby even if he is working with a guest. You will be lucky if he is on shift during your stay! Thank you to Felix for a great experience at Hilton Garden!